Responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Requires a bachelor's degree. Typically reports to a top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the fu ...nctional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.More Show Less
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CSA is currently seeking an experienced IT Quality Assurance Director to lead our quality assurance team in support of the Naval Sea Systems Command (NAVSEA) in Norfolk, VA. The successful candidate should be capable of planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT Services, systems, and software. The candidate should rely on extensive experience and judgment to plan and acco...
