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Guest service representative
$29k-39k (estimate)
Full Time | Restaurants & Catering Services 1 Day Ago
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LAFRANCE HOSPITALITY is Hiring a Guest service representative Near Dover, NH

We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH ! We are currently searching for a charismatic and customer-oriented Part-Time Front Desk Attendant .

Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship.

As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott .

This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay : $15 - $16 Per Hour

Shift : 7am-3pm,3pm-11pm

Schedule : Must have Weekend Availability

Job Type : Part-Time

Responsibilities :

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.

Keywords : Hotel, Hospitality, customer service, front desk, agent

Requirements

  • Customer Service Experience
  • Hotel Experience is a plus but NOT required
  • Reliability

Benefits

  • DailyPay - Get Paid Any Day!
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching
  • Last updated : 2024-06-19

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$29k-39k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

09/16/2024

WEBSITE

lafrancehospitality.com

HEADQUARTERS

HORSENECK BEACH, MA

SIZE

50 - 100

FOUNDED

1955

CEO

RICHARD L LAFRANCE

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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The job skills required for Guest service representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College