1 Job in bourbon, mo
IMPERIAL is Hiring a Customer service representative Near Bourbon, MO
Title : D / L (Destination & Leisure) Customer Service Representative (CSR)
Department : Imperial
Report To : CSR Manager
FSLA Status : Non-Exempt
Position Summary
Imperial is in search of a self-directed Customer Service Representative (CSR) who can manage customer accounts, communicate with outside sales representatives, and handle other projects as assigned.
This position reports directly to the CSR Manager.
Duties and Responsibilities
- Manage customer accounts from initial orders to finalization
- Communicate with outside sales representatives as well as corporate and wholesale customers
- Understand color patterns, hat styles, and other information necessary for maintaining processes
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
- Answers questions from customers or individuals about products or directs them to the person able to assist them.
- Follows up on orders to ensure delivery by specified dates.
- Build relationships with customers and clients
- Understand company trademarks and registrations
- Learn and Understand purchase order process
- Communicate with customers over multiple email systems
- Work with company related websites and website orders
Qualifications and Skills
- High School Degree (Preferred)
- Customer service experience (Preferred)
- Excellent verbal and written communication skills
- Strong Organizational skills
- Ability to manage multiple projects simultaneously
- Capable to deal promptly with various types of client demands
Last updated : 2024-04-27
Job Summary
Full Time
$62k-80k (estimate)
04/29/2024
06/21/2024
imperialco.com
SPRINGDALE, AR
200 - 500
1979
LANCE WHORTON
$50M - $200M
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About IMPERIAL
Imperial is a full service vending company. Imperial employs over 675 people serving Oklahoma, Arkansas, Missouri, Iowa, Illinois and Texas with millions in sales annually. Our tremendous growth in vending, catering, corporate dining, and coffee service demonstrate our commitment to provide unmatched service. Our delicious products and outstanding service is only possible because of our great team. Whether you ask for assistance from our service personnel or our technical team, a special item from our catering division or an order from our warehouse or a request to a manager, the individuals o ...
n our team are committed to take care of the customer. We are proud of the job they do and know that Imperial's greatest strength is our service oriented employees.
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The job skills required for Customer service representative include Customer Service, CSR, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
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