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City National Bank
Beaver, WV | Full Time
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Customer Service Representative
$34k-43k (estimate)
Full Time | Banking 3 Days Ago
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City National Bank is Hiring a Customer Service Representative Near Beaver, WV

Customer Service Representative at City National Bank (on-site)
We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETSAre you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment.
Why Choose City National Bank?
At City, We Understand That Our Employees Are Our Greatest Asset. That's Why We Offer An Inclusive And Supportive Work Environment Where You Can Thrive Both Personally And Professionally. Here's What Sets Us Apart
  • Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you'll be part of an organization that constantly strives for innovation and improvement.
  • Career Growth Opportunities: We believe in investing in our employees' growth and development. With comprehensive training programs and a clear career path, you'll have the opportunity to advance your career within our organization.
  • Competitive Compensation and Benefits: We value our employees' hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid vacation.
  • Strong Company Culture: Our employees are the heart of our organization, and we foster a positive and inclusive company culture. You'll be part of a close-knit team that celebrates individuality and promotes collaboration.
Responsibilities
  • Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues.
  • Serve as the first point of contact for customers, representing the bank in a professional and helpful manner.
  • Identify and assess customers' needs to recommend appropriate banking products and services.
  • Process transactions accurately and efficiently, including deposits, withdrawals, and transfers.
  • Educate customers on self-service options and assist with online and mobile banking inquiries.
  • Maintain accurate customer records and documentation in compliance with banking regulations.
  • Collaborate with internal teams to address complex customer issues and ensure prompt resolution.
Qualifications
  • High school diploma or equivalent; college degree preferred.
  • Previous customer service experience in a banking or financial institution is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Proficient computer skills and familiarity with banking software and systems.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Professional demeanor and ability to build rapport with customers.
Join City National Bank today and become part of a team that is passionate about providing exceptional service to our customers. We look forward to hearing from you!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$34k-43k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

07/06/2024

WEBSITE

cnb.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

3,000 - 7,500

FOUNDED

1968

CEO

KELLY COFFEY

REVENUE

$1B - $3B

INDUSTRY

Banking

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About City National Bank

With $70.3 billion in assets, City National Bank provides banking, investment and trust services through locations in Southern California, the San Francisco Bay Area, Nevada, New York City, Nashville, Atlanta, Minneapolis, Washington, D.C. and Miami*. In addition, the company and its investment affiliates manage or administer $81.3 billion in client investment assets. City National is a subsidiary of Royal Bank of Canada (RBC), one of North Americas leading diversified financial services companies. RBC serves more than 17 million personal, business, public sector and institutional clients thro ... ugh offices in Canada, the United States and 34 other countries. For more information about City National, visit the companys website at cnb.com. *City National Bank does business in Miami and the state of Florida as CN Bank. Copyright 2021 City National Bank, CNB Member FDIC | All Rights Reserved Equal Housing Lender | NMLSR ID# 536994 More
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