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Customer service consultant
Molly Maid Ann Arbor, MI
$37k-47k (estimate)
Full Time 1 Week Ago
Save

Molly Maid is Hiring a Customer service consultant Near Ann Arbor, MI

In-Home Consultant / Customer Service Representative

Molly Maid of Ann Arbor

Our amazing team is looking for a new In-Home Consultant / Customer Service Representative! As an In-Home Consultant for Molly Maid, you are a key team member in upholding our commitment to customer satisfaction and professionalism.

You are responsible for preparing estimates within the scope of work while growing new relationships and cultivating existing relationships.

A Molly Maid company vehicle is provided while performing In-Home Estimates.

As a Customer Service Representative, you are an important member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer inquiries.

Exemplifying our code of values by showing respect and courtesy to all customers and employees.

Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.

Specific Responsibilities :

  • Learn and perform In-Home Estimates
  • Oversee and manage the estimate calendar
  • Receive incoming calls in a professional and courteous manner
  • Schedule estimates & cleanings
  • Return customer calls
  • Perform administrative functions including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements :

  • Valid Driver's License
  • Strong written and verbal communication skills
  • Detail-oriented
  • Positive Attitude
  • Professional appearance and personality
  • Team player who can work independently

Salary : $680 plus per week. Bonus potential

Hours : Available between the hours of 7 : 00am to 7 : 00pm. A typical day of In-Home Consulting is between 8 : 00am 5 : 00pm.

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Benefits :

  • Paid time off
  • Health insurance available after 90 days
  • Company vehicle provided while performing In-Home Estimates.

Schedule :

  • Monday to Friday
  • Full time

Molly Maid of Ann Arbor

1954 S. Industrial HWY.

Ann Arbor, MI 48104

734) 665-7575

Last updated : 2024-05-24

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

08/15/2024

WEBSITE

mollymaid.co.uk

HEADQUARTERS

EDMONTON, ALBERTA

SIZE

500 - 1,000

FOUNDED

1979

CEO

BARRY WARNER-HUDSON

REVENUE

<$5M

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The following is the career advancement route for Customer service consultant positions, which can be used as a reference in future career path planning. As a Customer service consultant, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service consultant. You can explore the career advancement for a Customer service consultant below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Consultant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Consultant jobs

Prior work experience as a Customer Service Consultant will be an added benefit to the candidates.

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Understand the customer’s expectations.

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Deliver contextual-based support.

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Strong communication skills, the ability to work under pressure, a commitment to customer service and computer skills are a necessity for this position.

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Customer Service Consultant focus on deepening their product knowledge and sharpening their customer support skills.

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Step 3: View the best colleges and universities for Customer Service Consultant.

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