2 Jobs in addison, tx
Bowman Williams is Hiring an IT Support Desk Technician (Managed Services) Near Addison, TX
- Addison, TX
- $55,000 - $65,000
About
IT Support Desk Technician (Managed Services) Job Overview:
We are a long-standing Managed and Cloud Services Provider that supports clients across the East Coast. We offer a full range of technical and support solutions for small-medium businesses (SMBs) in any industry. They provide SMBs the perfect technical solution to fit their needs as well as offer the support necessary to keep them up-to-date and secure. Our goal is to grow our team which is why we offer regular paid trainings, certification reimbursement, and opportunities to work with Sr Engineers on advanced infrastructure projects such as Azure migrations.
We have been consistently growing and are seeking a IT Support Desk Technician (Managed Services) to join our Service Desk Team. The ideal IT Support Desk Technician (Managed Services) will have a proven track record taking ownership of responsibilities to completion of task, the ability to multi-task in a fast-paced environment, and providing stellar customer service. The will provide direct technical support for clients, while also supporting the helpdesk team with escalated tickets through ConnectWise.
At this time, we are only considering IT Support Desk Technician (Managed Services) with previous MSP experience.
IT Support Desk Technician (Managed Services) Position Details:
- Responsible for providing first line support in a professional and timely manner relating to all technology.
- IT Support relating to technical issues involving Microsoft’s core business applications and operating systems, including: Windows server operating systems and roles, Microsoft 365’s full suite, networking systems.
- Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls and security.
- Basic remote access solution implementation and support: VPN and Terminal Services.
- System documentation maintenance and review in ConnectWise.
- Monitor performance and ensure system availability and reliability.
- Communication with end users as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
IT Support Desk Technician (Managed Services) Benefits:
- Health, Dental, & Vision Insurance
- Life Insurance
- 401(k) with company match
- PTO Paid Holidays
- Paid Training
- Certification Reimbursement
- Professional Development Assistance
- Clear paths for promotions
Location
Addison, TX
Salary
$55,000 - $65,000
About the Company
- Location: Addison, TX
- Job ID: BW7174
- Published Date: June 4, 2024
Job Summary
Full Time
Business Services
$51k-63k (estimate)
06/12/2024
08/10/2024
bowmanandwilliams.com
SOQUEL, CA
50 - 100
1902
Private
JOEL RICCA
$5M - $10M
Business Services
Related Companies
The job skills required for IT Support Desk Technician (Managed Services) include IT Support, Technical Support, Operating System, Networking, Service Desk, Windows Servers, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Desk Technician (Managed Services). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Desk Technician (Managed Services). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Desk Technician (Managed Services) positions, which can be used as a reference in future career path planning. As an IT Support Desk Technician (Managed Services), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Desk Technician (Managed Services). You can explore the career advancement for an IT Support Desk Technician (Managed Services) below and select your interested title to get hiring information.
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