What are your contributions to the team?

• Adhere to Bombardier General Work Requirements
• Direct contact with Business Aircraft owners/operators, actively market, sell and negotiate the following after-market services to meet or exceed assigned goals:
  • Spare parts – to include initial provisioning, customer stock, and ground support equipment
  • Component repair and overhaul (CR&O) services and component rentals
  • Smart Services
  • After-market maintenance and modifications for the BAS Service Center network
  • Promote and sell any new products and service offerings, as introduced by Bombardier.
  • Sell the value of the OEM
  • Maintain knowledge of competitor offerings and market requirements.
• Routinely visit customers to build and maintain profitable long-term relationships with new and existing operators. Provide support for their parts, and services needs with a goal of increased market share.
• Develop tailored sales strategies to attract new customers and increase sales capture for Bombardier’s existing customer base by:
• Profiling to understand customer operational needs
• Consulting with A/C owner/operator to define parts and service needs and present competitive, accurate and timely proposals
• Lead commercial negotiations with customers and internal departments regarding pricing, downtime, incentives, and customer part provisioning.
• Participate in Bombardier and industry trade shows, as required.
• Actively maintain sales pipeline and complete required reporting activity within Customer Relationship Management (CRM) tool, or other systems as required.
• Within the established guidelines, manage non-labor expense budget and submit expense reports in a timely manner

How to thrive in this role?

• You typically have five (5) years of experience in aviation and / or aircraft maintenance
• You have product knowledge of business aircraft maintenance and programs (warranty, PBH, RIMP, CAMP)
• You have working knowledge of aircraft service industry and what drives business margin
• You have customer service background / experience with superb customer orientation
• You have leadership skills necessary to engage teams to impact and influence results
• You have skills necessary to confront sales obstacles in an objective, professional manner
• You have strong communications experience in both verbal and written form. Must be able to speak, read and write the language of the region
• You have the ability to work in teams or independently as situation requires with urgency and drive
• You have the ability to develop and execute a business strategy to achieve short and mid-range (1 – 2 years) sales targets
• You are autonomous, independent and self-motivated
• You have skills necessary to manage time and prioritize tasks
• You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, e-mail and web-based applications
• You have the ability to travel extensively (up to three weeks per month) and on demand if necessary to support sales efforts
• You are able to secure appropriate passport
• You have flexibility to travel and attend meetings before / after regularly scheduled hours
• You have bachelor's degree (preferred)
• You have previous sales experience (preferred)
• You have A&P License or technical training equivalent (preferred)