Star Bank is recruiting a Customer Service Representative for our office in Wheaton, MN.

The work schedule will be set by our branch operations manager. Monday-Friday only during regular business hours. The bank is not open Saturdays! The following is a summary of job responsibilities :

• Cashing checks, depositing bank transactions, and providing excellent customer service in-person, via phone, drive-thru, and via email.
• Assisting customers with their on-line and mobile banking needs
• Assisting customers with their debit card needs.
• Learning and maintaining Star Bank product knowledge and staying abreast of rules and regulations which affect bank operations.
• Safeguarding bank assets by maintaining drawer limit, balancing customer transactions, and meeting transaction standards.
• Answer incoming phone calls as needed.
• Must be willing to perform misc. duties as they are assigned. In addition, must be wiling to rotate shifts as needed, and attend mandatory staff meetings and training sessions.
• A solid understanding of credits and debits is required along with the ability to complete financial transactions in a timely and efficient manner.
• An outgoing, energetic, and mature work style is a must.
• We are seeking a candidate who will provide great customer service, has strong problem-solving skills, and good organizational / follow-through skills.

Reliability and punctuality are crucial.

• Must be regular in attendance and punctual.
• Star Bank hires team players who are excited to work at an established, family-owned, independent community bank. The right candidate will be dependable and willing to take on new tasks and assist in making things run smoother, easier, and faster.

This is a professional work environment.

Computer skills :

A successful candidate will be proficient with Microsoft Word, Excel, Outlook, and other Windows-based systems. Computer ability and typing is a must! He / she must have the ability to learn quickly on the computer and adapt as necessary.

Experience requirements :

Banking experience is preferred but not required. The candidate must be comfortable handling and being responsible for cash in a professional and confidential setting.

Education requirements :

HS diploma or equivalent, banking experience preferred, but not required.

Physical requirements :

Must have the ability to remain stationary in a restricted workspace for as much as 50% or more of the typical work day.

This position requires a great deal of standing.

• Must have reliable transportation to and from work.

Star Bank is an Equal Opportunity Employer of women, minorities, veterans, and individuals with disabilities. Member FDIC.

ALL APPLICANTS MUST UPLOAD A RESUME AND COVER LETTER TO APPLY. MUST BE IN WORD, PDF, OR JPG FORMAT ONLY.

Last updated : 2024-05-09