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https://www.auxiant.com/
Auxiant’s Mission Statement and Core Values
Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.
Core Values: Independent Solutions. REAL Results
Respect
Empowerment
Agility
Leadership
Job Summary:
Consult with assigned clients on issues regarding their self-funded health plan, including claim processing, renewals, enrollment, service levels, contracts, plan documents, amendments, etc.
Communicate with external customers (group contacts, employees, vendors, brokers) and internal customers (claims, enrollment, stop loss, compliance and marketing.)
Respond to client requests in a quality and timely manner
Essential Functions:
Work closely with Sales Consultants to transition new clients to Auxiant
Handle essential functions on client renewals
Develop and maintain positive client relations to ensure business retention
Pro-actively monitor customer satisfaction through regularly scheduled communications (i.e., enrollment meetings, service visits, telephone contact, or written correspondence.)
Develop, recommend, and implement appropriate actions as needed to resolve client dissatisfaction
Educate and update clients about Auxiant’s services and products
Ensure internal and external documents are prepared to be in compliance with the Plan (i.e., plan document, amendments, transmittals, administrative agreements, etc.)
Interact with external customers in a social setting
Nonessential Functions:
Other duties as assigned or appropriate
Education/Qualifications:
Knowledge of self-funded or fully insured health plans (HIPPA, DOL regulations, ERISA, medical terminology and claims processing preferred but not required.)
PC Skills including e-mail, word processing, spreadsheet, graphics, PowerPoint
Previous experience in a professional office environment
Proven customer service experience preferred
Excellent interpersonal, written/verbal communication and presentation skills
Ability to multi-task
Willingness to travel as needed
Valid driver’s license
Bachelor’s Degree and 2-4 years related experience; or equivalent combination of education and experience
Insurance License to be obtained
*Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
Full Time
Business Services
$88k-121k (estimate)
03/14/2024
09/27/2024
auxiant.com
CEDAR RAPIDS, IA
50 - 100
1999
O'DEEN CHARLES S
$5M - $10M
Business Services
Auxiant is a Third Party Administrator (TPA) of self-funded benefit plans. Our specialty is customization, technological tools for clients and individuals, and cost-control and health management. We provide administration for over 40,000 employees from our administrative offices in Madison Wisconsin and Cedar Rapids, Iowa. Our Sales offices are in Cedar Rapids, Iowa and Milwaukee, Wisconsin. TPAs are one of the best-kept secrets in the country. Many people do not know TPA firms exist-yet about 2/3 of all employee benefit plans in the U.S. use TPA services. As a TPA, we are dedicated to taking ...
excellent care of the employer and the individuals covered under their employer-sponsored health plans. A health plan is a highly valued component of a company's employment package. With the rising costs of medical care, a health plan has also become a major employer expense. We know how important careful administration of an employer health plan is. We believe it is important to provide our plans with cost-management strategies, while providing plan participants with tools to help them deal with the complexities of health care purchasing. Auxiant uses the inVentiv Medical Management family of products as part of our arsenal of tools to help plan sponsors achieve the lowest medical spend. Auxiant is member of the Society of Professional Benefit Administrators (SPBA) and Society of Self Insured Administrators (SIIA). In addition, Auxiant is SAS70 Type II compliant.
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The job skills required for Account Manager include Presentation, Customer Service, Products and Services, PowerPoint, Innovation, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
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