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MAJOR FUNCTION :
The Patient Access Registration Representative is primarily responsible for providing a comprehensive, proactive, and Patients First experience to all patients and visitors at Inspira Health.
Demonstrates outstanding customer service skills to investigate, triage and resolve patient issues, ensuring patient’s visit is an outstanding experience.
Additionally, the Patient Access Registration Representative completes the registration of all patients, ensuring that all points of registration (Emergency Room, Outpatient, SDS and Admitting) are obtaining accurate patient information and that patients are made aware of hospital policies and procedures.
Receives and records accurate demographic, financial and insurance information for all patients registered. Verifies all insurances in HDX system and determines the patient’s financial responsibility amount via Recondo, the hospital insurance estimation tool.
Requests and collects the patient responsibility amount at time of service, if applicable through our PatientCo application.
Reviews and explains hospital consent form and all required registration documents to patients, according to department scripting, in addition to securing patient signatures on forms.
QUALIFICATIONS :
Education & Experience :
Certification / Licensure :
Knowledge & Skills :
Physical Requirements :
N : Never O : Occasionally (
80%) Lifting
50lbs N Crouching F Reaching F Carrying F Hearing C Walking C Pushing F Talking C Vision C Environmental Conditions : Noise F Varied Temperatures O Cleaning Agents F Noxious odors N Patient Exposure C Operative Equipment N
Last updated : 2024-05-23
Full Time
Hospital
$56k-67k (estimate)
05/25/2024
08/22/2024
inspirahealthnetwork.org
VINELAND, NJ
3,000 - 7,500
1983
ANN MULVIHILL
$500M - $1B
Hospital
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