Skyborne Values

In the ever-changing world of pilot training, standing still is not an option. Underpinning our pioneering spirit is an innate desire to continuously evolve. Our innovative approach challenges the norms of standard training, and as a result we deliver excellence to trainees and customer airlines alike.

Be part of Skyborne, the world’s leading airline academy. Lead change, bring your ideas, ingenuity, and determination and make a real difference, in return you will enjoy the most competitive salary package and benefits, career security and flexibility, set in beautiful and thriving parts of the world, in state-of-the-art facilities.

We’re not just an airline academy; we’re a movement, and we want you to be part of it.

Skyborne Opportunity

We are looking for skilled and talented Admissions Coordinator who is responsible for administrative and clerical support. If you thrive in a dynamic environment, enjoy working with people and are motivated by delivering excellence, then we could be a good fit for you, and you for us.

• Provide support to the SAA Immigration Coordinator and Customer Support to carry out tasks related to the needs of the Student Exchange Visitor Program (SEVP) and Alien Flight School Program (AFSP)/Transportation Security Administration (TSA) for international students.
• Learn and provide functionality as a SEVP Designated School Official (DSO) for international students/clients and in support of SAA Immigration Coordinator the Academy and additional learning centers.
• Provide functionality as a TSA School Agent for AFSP on a center-based level.
• Communicate and coordinate with SAA Immigration Coordinator regarding daily work responsibilities.
• Handle daily information requests from prospects and trainees, in person or on the telephone; answer, take messages or refer inquiries.
• Address or facilitate assistance for the needs of trainee’s queries and admissions procedures.
• Manage the admissions and onboarding for SAA.
• Maintain relevant records and documentation as required by the role.
• Close coordination with Sales, Finance, Immigration and Admissions to ensure all potential trainees are being tracked and required documents collected.
• Develop document tracking and collection location within either Salesforce or Flight Logger
• Exhibit and practice professional and courteous behavior while interacting with both internal and external customers, in person and in telephone conversations.
• Miscellaneous tasks as assigned. Prioritize workflow on a daily basis.

Professional requirements are as follows:

EDUCATION AND/OR EXPERIENCE: (Minimum Requirements)

• High school diploma or Certificate of High School Equivalency (G.E.D. –demonstrated satisfactory performance in the General Educational Development Testing Program) required.
• One to two (1-2) years’ experience in customer service preferred.

SOFTWARE/SKILLS REQUIREMENTS:

• General knowledge of the following software: Microsoft Office, including Excel and PowerPoint.
• Other software programs may be required, as needed.

OTHER SKILLS AND ABILITIES:

• Fluency in English, through both verbal and written communications; able to speak, understand, read, and write.
• Aviation terminology/background desired, but not required.
• Excellent organizational skills
• Ability to interact with various levels of management in a professional manner
• Type 40 wpm (computer user with minimum typing skills)
• Able to work unsupervised, as needed
• Ability to adapt to changing schedules and high-pressure situations
• Ability to interact with varied customer base (current and/or prospective) while providing high level of customer service.
• Contingent to employment, all candidates must pass a drug screening and background check, along with TSA badging-if required for your role.

Benefits

We are committed to offering the most competitive benefits package to our employees.

• Monday - Friday, 8am-5pm, Onsite
• Salary: $19.25 hourly (DOE)
• Health Insurance (medical, dental and vision)
• 401k Investment
• PTO - 18 days, plus 5-Sick Days
• Holidays - 9 days

This is an opportunity not to be missed. If you want to take your career to heights you never thought possible, then we want to meet you.

#LI-DNI