1 Job in Valencia, CA
Tri Source & Nearstaff Solutions is Hiring a Contact Center Representative Near Valencia, CA
Our state-of-the-art Call Center is looking to build on our biggest strength: our teammates! We are searching for energetic representatives with GREAT communication skills for various positions: customer service, sales, back office, medical customer service, or appointment setter.
Must have strong time management, willingness to learn and a desire to have FUN at work. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport so that you can earn bonuses every month.
If you are assertive, like to win and enjoy talking to people to help them see the value in new products, this is the job for you! We provide in-depth training and a pathway to success!
Key Responsibilities:
Agents play a crucial role in creating a positive first impression and providing exceptional service.
All positions require strong communication and organizational skills and a professional and friendly demeanor.
We need you. Apply Now!
Requirements
- Responsible
- Excellent Attendance and Punctuality
- Attention to detail
- Fast Typer and keyboard friendly for shortcuts
- Contact Center Experience a plus
- Customer Service a plus
- Sales Experience a plus
- Bilingual in English/Spanish a plus
All TSI teammates are eligible for perks including:
- Pay starting at $17hr
- High Growth / Rewarding Environment
- Bonuses
- Sick Time
- PTO
- Health Insurance
- 401k matching
Location
27770 Entertainment Dr Suite 200 Valencia, CA 91355
Company Background
Tri Source International is one of the fastest-growing outsourcing companies worldwide with Contact Center operations. We are disrupting the world of outsourcing and benefit from our leadership position in an industry experiencing strong year-over-year growth.
Company Culture & Mission
Tri Source International makes outsourcing simple so that our clients can focus on their core business and drive sales growth. We are the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: People, Passion, Balance, Transparency, Results, and Fun!
Job Summary
Full Time
$39k-52k (estimate)
06/05/2024
06/24/2024
The following is the career advancement route for Contact Center Representative positions, which can be used as a reference in future career path planning. As a Contact Center Representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative. You can explore the career advancement for a Contact Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.
