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Beyond20 is seeking an experienced IT Technician supporting a DoD client. The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT and AV systems to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems.
This role will be responsible for troubleshooting and resolving technical trouble calls reported to the help desk, documenting steps and resolutions in the tickets, and performing regular maintenance on classroom technology and AV equipment. The successful candidate will have a strong customer service mindset and will be expected to exercise discretion and independent judgment with respect to matters of significance.
Responsibilities:
Qualifications:
Full Time
Software & Cloud Computing
$55k-68k (estimate)
01/27/2023
07/17/2024
beyond20.com
TEMPE, AZ
25 - 50
2006
Private
ERIKA FLORA
$5M - $10M
Software & Cloud Computing
Beyond20 offers strategic planning, project management and ITIL consulting services to defense organizations.
The job skills required for IT Technician include Troubleshooting, Customer Service, Help Desk, Verbal Communication, Communicates Effectively, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Technician job description and responsibilities
IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.
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These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.
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Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.
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Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Technician jobs
As computer technology changes, technicians must constantly update their professional development.
02/25/2022: Atlanta, GA
Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.
02/10/2022: Anaheim, CA
Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.
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Excellent Problem-Solving and analytical skills.
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Get professional certifications like Cisco Certified Technician Certification and Training.
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Step 3: View the best colleges and universities for IT Technician.