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Title : Office Support Clerk, Sr. Reports to : Executive, Client Services
Bargaining Unit : UFCW 555 Grade : 2
Position Type : Non-exempt Hours per Week : 40
Position Summary :
Provides exceptional customer service to members and providers regarding routine to moderately complex billing and eligibility issues.
Creates and maintains accurate enrollment, billing and eligibility records for administration of Plan benefits; reconciles and troubleshoots moderately complex issues.
Position works within plan guidelines and applicable regulations such as Taft Hartley, ERISA, HIPAA, etc. Accomplishes work independently with minimal supervision.
General Duties :
Provide customer service (telephone, electronic and in-person) for billing and eligibility to providers, members and employers;
maintain positive client relationships.
Minimum Qualifications :
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic Office Support Clerk, Sr with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011.
By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect.
If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
Job Posted by ApplicantPro
Last updated : 2024-05-17
Full Time
$38k-48k (estimate)
05/18/2024
08/17/2024
The job skills required for Office clerk include Customer Service, Data Entry, Problem Solving, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Office clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office clerk positions, which can be used as a reference in future career path planning. As an Office clerk, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office clerk. You can explore the career advancement for an Office clerk below and select your interested title to get hiring information.
If you are interested in becoming an Office Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Clerk job description and responsibilities
Office clerks also handle administrative activities, such as file management, meeting arrangements and basic bookkeeping.
01/03/2022: Riverside, CA
Operating and maintaining office equipment, such as computers, fax machines, printers and copiers.
02/19/2022: Paramus, NJ
Office Clerk create reports and presentation materials, transcribe audio meetings, write business drafts and send documents to appropriate office personnel or clients.
12/16/2021: Savannah, GA
Office Clerk complete many different tasks as needed to help facilitate paperwork or computer work within an office environment.
01/24/2022: Dothan, AL
Greet office visitors and/or customers and provide assistance as required, providing an excellent level of Customer Service.
03/09/2022: Topeka, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Clerk jobs
Preference will be given to candidates who have experience working with Microsoft Office, ERP and Windows Operating Systems.
02/10/2022: Knoxville, TN
Most office clerks need a high school diploma or equivalent.
02/13/2022: Tampa, FL
Office Clerk must computer literate and familiar with the Microsoft office (Outlook, Word and Excel).
01/30/2022: Portland, OR
With proven experience as office clerk or other clerical position.
02/02/2022: Pierre, SD
Previous experience as an office clerk or other clerical position, preferred.
12/25/2021: Indianapolis, IN
Step 3: View the best colleges and universities for Office Clerk.