Robert Half Management Resources is seeking a highly organized and experienced Project Manager to join our team on a remote contract basis. In this role, you will play a pivotal part in supporting our client's global customer care transformation project. You will collaborate with global cross-functional teams to ensure successful project delivery within scope, budget, and timeline.Responsibilities:• Lead the planning, execution, and closure phases of the customer care transformation project.• Develop and maintain project plans, schedules, and budgets.• Coordinate and communicate with stakeholders to ensure alignment on project goals and objectives.• Monitor project progress, identify risks, and implement mitigation strategies.• Facilitate regular project meetings and provide status updates to key stakeholders.• Manage project documentation and ensure adherence to project management best practices.• Foster a collaborative team environment and promote open communication among team members.• Drive continuous improvement initiatives to enhance project delivery processes.