Job Summary:
We are seeking a Customer Service Representative to join one of our teams. The ideal candidate should possess excellent communication skills and a passion for assisting customers. WEEKENDS REQUIRED

Knowledge and Experience with boats preferred.

Duties:

- Answer incoming customer inquiries via phone and email
- Provide information about services
- Resolve customer complaints in a professional manner
- Upsell services to customers
- Make outbound calls to follow up on customer inquiries
- Maintain a high level of customer satisfaction

- Assisting customers with the accurate completion of forms

- Scheduling work to be completed by the yard

- Making reservations for customers

- Communicating with the yard team

-Assist with some check ins as needed

And any other duties as directed by the supervisor

Experience:
- Strong phone etiquette and communication skills
- Ability to analyze customer needs and recommend appropriate solutions
- Prior experience in customer service is preferred
- Proficiency in English required

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications outlined above and are ready to provide exceptional service to our customers, we want to hear from you!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Every weekend

Work setting:

• In-person
• Office

Ability to Commute:

• Tavernier, FL 33070 (Preferred)

Ability to Relocate:

• Tavernier, FL 33070: Relocate before starting work (Required)

Work Location: In person