Job Description

JOB TITLE: Room Attendant

LOCATION: Red Roof Inn

DEPT: Operations

REPORTS TO: Housekeeping Supervisor
pOSITION SUMMARY
This position is responsible for cleaning guest rooms and bath in accordance with company standards for quantity, cleanliness, guest satisfaction and safety and security.
ESSENTIAL JOB FUNCTIONS
Work Objectives:

• Stock supply cart and use the amount of supplies that are in accordance with standards.
• Clean guest rooms, which include but are not limited to stripping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures, vacuuming and mopping.
• Clean guest baths, which includes but is not limited to cleaning bath fixtures, commodes, floors, walls and mirrors.
• Replenish guest rooms and baths with amenities, supplies, linen and terry in accordance to standards.
• Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control or replacing light bulbs.
• Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.
• Inspect rooms and baths to assure quality standards have been achieved.
• After cleaning each room and bath, report room status to Head Housekeeper in accordance with hotel procedures.
• Achieve productivity and quality standards for cleaning rooms and baths in a timely manner.
• After cleaning rooms and baths, store cart, restock supplies and empty trash in accordance with hotel procedures.

Guest Satisfaction:

• Announce presence and enter guest rooms in accordance with standards and procedures and the 3 knock minimum.
• Smile, acknowledge and greet guest in rooms and or in passing in hallways and other public areas.
• Respond to guest’s request for additional supplies such as extra towels, ironing board, etc.

Teamwork:

• Be available to work a flexible schedule.
• Assist other employees in various assignments, such as operating the hotel automobile or courtesy van and assisting with complimentary breakfast, laundry and housekeeping.

Safety and Security:

• Perform duties in accordance with Safety and Security Policies and Procedures.
• Perform duties in accordance with OSHA, HazCom and Blood Borne Pathogens regulations and other applicable state and local regulations.
• Report lost and found items in accordance with hotel procedures.

EDUCATION/EXPERIENCE REQUIRED
MIMINUM EDUCATION:

• N/A

MINIMUM EXPERIENCE:

• Housekeeping experience preferred.
• General knowledge of cleaning chemicals and their safety preferred.

MINIMUM SKILL REQUIREMENTS:

• Must be able to comprehend and speak the English language.
• Must have good organizational and communication skills.
• Possess attention to detail.
• Ability to follow written directions.
• Must have the ability to train others.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

• Must be able to handle prolonged periods of standing, carrying and walking.
• Capable of working in a fast-paced environment and in stressful situations.
• Firm and simple grasping are required for all aspects of this position.
• Will climb stairs 20% of the time.
• Bending and or stooping up to 60% of the time while performing essential tasks.
• Being on knees up to 40% of the day cleaning floors, under sinks, commodes and under beds.
• Twisting torso for approximately 75% of the time.
• Reaching above shoulder level, less than 5% of the time.
• Squatting is required 5% of the time.
• Must be able to lift 25-30 lbs. and occasionally lift up to 50 lbs. with assistance.
• May experience exposure to animal dander, smoke, chemicals, hair and other by-products.
• Capable of working in a fast-paced environment.
• Must be flexible in hours/days, including holidays.
• Must be able to work in all weather conditions.
• Must respond to multiple task interruptions in order to provide service to internal and external customers.
• Must adhere to the company dress code.

I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept the responsibility for knowing the modifications and or changes in this job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation.

___________________________________ ________________________________

Employee Signature Date Supervisor Signature Date

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs or technical development).

Job Type: Full-time

Pay: $9.00 - $12.00 per hour

Benefits:

• Flexible schedule

Shift:

• Morning shift

Work Location: In person