RCN Capital - Elite Commercial Servicing is seeking a Loan Servicing Modification Specialist to join our Loan Servicing team. The Investor Relations Specialist will will monitor day to day operations and manage workflow to meet Investor expectations.

The Investor Relations Specialist will also respond to investor requests for information, manage investor and borrower transaction execution. Additional responsibilities include, ensuring investor reports are presented timely and accurately, prepare, reconcile and validate remittance for all lender and investor partners, post all incoming payoffs and borrower payments.

Primary Responsibilities:

• Apply borrower payments to system of record
• Process loan payoffs
• Default Payoffs and Reinstatements: Review and apply funds for all default payoffs and reinstatements in order to reconcile in a timely manner with our investors.
• Processing payments via ACH
• Prepare weekly and monthly investor remittances
• Process banking wires daily
• Interact directly with investors and capital partners as well as internal team members
• Assist Billing & Collections with customer inquiries related to payments.
• Other duties as assigned

Requirements:

• Bachelor?s degree or equivalent experience
• Minimum of 2-3 years of experience in cash application experience.
• Loan servicing experience preferred
• Outstanding organizational skills
• Ability to research and resolve problems
• Must possess good active listening and verbal communication skills
• Proficient in Microsoft, Outlook and must possess intermediate Excel skills.
• Exceptional customer service skills
• Able to work in a fast-paced environment with superior time management ability
• Superior written and verbal communication skills

Schedule:

• Full time
• M-F, 9AM-6PM
• Hybrid work model

We Offer:

• Competitive benefits including employer-sponsored medical, dental, vision, among other programs
• 401K with employer match
• Free food and beverage program
• Free onsite gym and laundry
• Many other perks