Job Title: Care Manager
Department: Operations
Reporting to: Care Manager Supervisor
Type of position: Full Time FLSA Status: Non-exempt
Supervises: N/A
Position Summary
Effectively provides care management services to designated children and families. Understands and reflects the core values of wraparound/CMO and other related theoretical approaches.
Essential Functions (including but not limited to)

1. Schedules and conducts initial face to face family meeting.
2. Prepares a short-term crisis plan.
3. Schedules and conducts Family Team Meetings.
4. Prepares, with input from the Family Team, Individualized Service Plans (ISP).
5. Follow established timelines for meetings, calls, documentation and plan submission.
6. Seeks authorizations for provider services for the child and family.
7. Maintains contacts with child and family team and system providers as required.
8. Seeks and recommends community supports and services for the child and family.
9. Enters and maintains all required information in electronic health record and internal youth file.
10. Participates actively in formal and informal quality review efforts as appropriate.
11. Participates in required trainings and seeks additional training opportunities to enhance skills.
12. Performs other duties and responsibilities assigned.

• Note: Job duties described herein are not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Please refer to the attached Position Capability Analysis for physical intellectual and social capability requirements.

Tri County Care Management Organization is an Equal Opportunity Employer. This job description does not constitute a contract of employment. Tri County may exercise its employment-at-will rights at any time during the employment relationship.

Knowledge and Skills:

Computer/IT knowledge including, ability work in Windows based system, MS Office (Excel, Word, Outlook, PowerPoint), SharePoint, Cyber.
Strong written and verbal communication skills, ability to work effectively with families and youth with respect to services and supports.
Ability to adapt to changing needs and respond to critical incidents.
Ability to work independently as well as lead Child/Family Team and coordinate services with system providers, partners, families and the public.
Strong organizational skills and ability to plan and manage deadlines.
Ability to understand and mediate between and among the demands of various systems
Knowledge of system partners e.g. Division of Developmental Disabilities, Department of Education, and Juvenile Justice Commission.
Knowledge of mental health theories, methods and practices.
Knowledge of the local community regarding including social, economic factors impacting the population served.

Standards and Competencies:

Adheres to HIPAA standards and maintains confidentiality.
Complies with all agency policies, practices and procedures.
Maintains a valid driver’s license in good standing and has vehicle available with automobile insurance for business use.
Participates in mandatory meetings and trainings.
Capable of and willing to conduct in-home visits/meetings, and transport youth/families in a company vehicle.
Maintains eligibility to work in NJ State DCF and Medicaid funded programs.
Maintains high level of professionalism at all times.
Participates in regular supervision and performance evaluation process.
Maintains highest ethical standards.
Maintains a strength-based approach, fosters collaborations.

Qualifications:

Bachelor’s degree in social work, psychology or related discipline.
At least one-year experience in a child service system environment.
Bi-lingual skills desirable