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Front Desk Supervisor
Hegg Companies Sioux Falls, SD
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$30k-40k (estimate)
Full Time 1 Day Ago
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Hegg Companies is Hiring a Front Desk Supervisor Near Sioux Falls, SD

Job Description

Job Description
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Responsible for other duties as assigned.
  • Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
  • Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
  • Works actively with the sales team and all other staff to provide excellent guest experiences
  • Follows the check-in and check-out processes in a friendly and efficient manner
  • Reviews and updates the communication log regularly to stay current with developments in the hotel
  • Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
  • Completes all billing, administrative duties and paperwork assigned including following hotel policy on cash banks and obtaining the appropriate signatures and approvals
  • Invest in our three core values of the Hegg vision:
    • We Always Find a Way
    • Be Better Every Day
    • We Are Better Together

An Equal Opportunity / Affirmative Action Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-44k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

06/23/2024

WEBSITE

heggcompanies.com

HEADQUARTERS

MADISON, SD

SIZE

50 - 100

FOUNDED

1945

TYPE

Private

CEO

JACQUE CHRISTOPHERSON

REVENUE

$5M - $10M

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

12/30/2021: Dayton, OH

Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

02/05/2022: Bangor, ME

Step 3: View the best colleges and universities for Front Desk Supervisor.

Butler University
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