Who We Are:

BAI Connect is the leading provider of Internet, Voice and Video services to Southern California, Las Vegas, Denver and Portland. As one of the fastest-growing communications providers in the country, BAI Connect provides services to multi-family and commercial properties including some of the most prestigious buildings in the regions. The company has full control over a private, state-of-the-art fiber/wireless network which allows them to deliver reliable, lightning-fast Internet, Managed Wi-Fi, Television as well as Digital and Hosted Voice services.

Today, BAI Connect delivers Internet, DIRECTV and Voice services to over 100,000 daily users. With full control over our private state-of-the-art fiber/wireless network, we’re able to provide the most reliable high-speed Internet and communication services with the highest levels of customer care to customers across residential MDU buildings, commercial properties, student housing developments, film studios, hotels and live events.

“We are all now connected by the Internet, like neurons in a giant brain.” Stephen Hawking

If you are looking for a challenging opportunity that will ignite your passion for designing, connecting and maintaining cool and innovative services, are exceptionally creative, are a great problem solver and can make things happen - apply today!

Your Mission:

Sell BAI retail residential services within assigned Multi-Dwelling Unit property (Apartments, Condos, Student Housing, Senior Communities) portfolio through active engagement and relationships with on-site property staff and residents.

• Actively and consistently support all efforts to increase sales penetration within the properties and enhance the customer experience.
• Meets established objectives relative to sales goals and increased sales volume Identify, build, manage & maintain relationships with key person(s) at the properties.
• Educate on-site property staff and residents on BAI Connect’s product/services and market differentiators.
• Find creative ways to keep on-site staff engaged and motivated to promote our services (lunch & learns, on-site events, sponsorship opportunities, etc.)
• Visit new and existing build properties regularly.
• Update, refresh & distribute marketing material at assigned properties.
• Assist with escalated issues at properties (Engage appropriate departments, monitor/track resolution, communicate with the on-site property management teams)
• Schedule, plan & coordinate events at properties to meet residents and boost our presence.
• Monitor any competitor promotions, marketing efforts, or other activity within your portfolio.
• Track correspondence with communities, customers, and professional contacts.
• Maintain detailed notes on communication and marketing efforts in company CRM and various operating systems or tracking documents.
• Develop and present marketing ideas to the Marketing department that will help increase penetration at assigned properties.
• Market Research (Occupancy, demographics, competitors, etc.) needed to more effectively market and target customers at assigned properties.
• Reporting and other administrative duties to provide management with clear visibility on efforts and the status of BAI Connects’ success throughout the MDU portfolio and specific assigned properties.
• 60% of your schedule will be dedicated to traveling out in the field, engaging with properties directly to effectively complete the above duties.

What You Bring:

• A positive and curious mindset
• Being a bar raiser
• Strong written and verbal communication skills
• Enthusiasm for new technology and the internet space
• Willingness to be coached and trained to improve as a Sales professional
• Willingness to work weekday morning, nights and weekends, variable schedule(s) as necessary
• Must demonstrate excellent time-management skills
• Skilled in monitoring the results of multiple assignments and projects.
• Ability to work well with a team
• Must be proficient in Microsoft Office Suite/Office 365, including Outlook
• Experience taking prompt action to accomplish objectives and taking action to achieve goals beyond what is required; being proactive
• Must be a self-starter with an entrepreneurial approach to their day-to-day; Experience establishing action plans for oneself and others to ensure tasks and projects are completed on time.
• Skilled in anticipating future consequences and trends accurately, can create competitive strategies and plans.
• Experience addressing customer needs a primary focus of one's actions; experience building positive relationships with customers (translates as both internal and external).
• Experience setting high standards of performance for self and others; experience implementing standards of excellence
• 2 years Customer Experience and/or Sales experienced preferred
• Bachelor’s Degree preferred, or equivalent education, training, and experience
• Event coordination or marketing coordination experience preferred
• Must have a valid driver’s license, and a safe driving record
• Must be legally authorized to work in the United States

BAI Connect is an Equal Opportunity Employer; employment with BAI Connect is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status