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The Business Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function.
The Business Customer Service Representative will be responsible for building the brand and growth strategy for the business.
They will oversee customer plans and marketing to allocate resources across assigned programs. They will also provide advice and guidance to various operating units to ensure overall marketing effectiveness.
Participate in the development of business plans. Provide strategic direction to ensure a full understanding of communications objectives.
Build brand equity with consumers, franchisees and employees to maintain the company’s differentiation in the marketplace.
Enhance existing customer / market data to build a customer base, to increase the rate of repeat customers, reduce defectors and cross-market among all channels Provide direction to cross-functional teams in the development & deployment of specific marketing programs to drive targeted revenue, including idealization, testing & operational impact.
Requirements of the Business Customer Service Representative : Bachelor’s Degree in Communications or related field preferred but not required High School Diploma or GED Required 1-2 years experience in a customer-faced role or sales environment Excellent public speaking skills Must be able to commute to the office daily #LI-Onsite Powered by JazzHR
Last updated : 2024-05-03
Full Time
Durable Manufacturing
$58k-75k (estimate)
05/04/2024
05/16/2024
tmservicesrl.it
OBORICHO, KANSAI
25 - 50
1976
TAKEMI YOSHIHARA
<$5M
Durable Manufacturing
The job skills required for Customer service representative include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.