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As a Quality Assurance Lead, you would be responsible for performing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
The Quality Assurance Supervisor will establish the operating procedures of the Quality Assurance Department and its mission to verify and ensure that all sales packages are only for highly qualified guests who have purchased a Hilton vacation package resulting in high probability that they will purchase a timeshare This will include:
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High school diploma
Microsoft Office proficient
1-3 years related experience
Call Center/Supervisory experience preferred
HGV is now offering first day benefits to new employees!
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Full Time
Accommodations
$113k-142k (estimate)
06/08/2024
08/06/2024
hiltongrandvacations.com
MIAMI BEACH, FL
1,000 - 3,000
2011
EVA BORSOS
$200M - $500M
Accommodations
The job skills required for Lead Quality Assurance include Quality Assurance, Microsoft Office, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Quality Assurance. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Quality Assurance. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Quality Assurance positions, which can be used as a reference in future career path planning. As a Lead Quality Assurance, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Quality Assurance. You can explore the career advancement for a Lead Quality Assurance below and select your interested title to get hiring information.