57 Jobs in Schaumburg, IL
Amplio Systems is Hiring a Service Manager Near Schaumburg, IL
Amplio is looking for a detail-oriented, compassionate, and technically savvy individual as their new Service Manager. The Service Manager is the initial point of contact for all technical support and warranty related issues that clients have with Amplio installed systems.
Duties/ Responsibilities:
- Acts as liaison between clients, manufacturers and vendors when dealing with warranty issues and return merchandise authorizations
- Coordinates return merchandise authorization paperwork on behalf of clients and works with manufacturers for timely resolutions of issues
- Responds to service requests via ticketing system, phone support, and internal Slack messaging system
- Oversees after-hours technical support
- Must be available for rotation of weekend “Service On-Call” duties
- When necessary, schedules in person service calls to resolve issues for Amplio clients
- Has project sales conversations with smaller churches/projects to develop new solutions
- Works with integration team to install and commission small projects
- As needed manages the sales, and install of small projects
Required Skills/Abilities:
- Excellent communication and organizational skills
- Excellent time management skills
- Has an entrepreneurial attitude
- Minimum of five years of experience with audio, visual and lighting technology
- Install and commissioning experience is a plus
- Experience with advanced networking protocols setup and commissioning
- Must be proficient in:
- Dante (Level 3 preferred)
- sACN
- ArtNet
- NDI
- VLAN setup
Physical Requirements:
- Must be able to lift up to 50 pounds at times
- Ability to climb ladders, scaffolding, and work safely at heights above 30 feet
- Must feel confident safely operating power tools and consistently training others to do so as well
Special Requirements:
- Willingness to travel to local job sites in the Chicagoland and surrounding suburbs
- Limited travel to job sites outside of Chicagoland with occasional overnight stays
- Must live in the Chicagoland area or be willing to relocate
- Must hold a current driver’s license with a clean driving record
Job Summary
Full Time
Specialty Trade in Construction
$110k-139k (estimate)
07/30/2023
07/20/2024
ampliosystems.com
Palatine, IL
<25
Specialty Trade in Construction
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The job skills required for Service Manager include Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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