20 Jobs in Schaumburg, IL
Hunter Foundry Machinery Corporation is Hiring a Customer Service Representative Near Schaumburg, IL
Requirements:
- Ensure the timeliness and accuracy of customer service responses via email and telephone.
- Order entry, quotation preparation, expediting open orders (backorder monitoring using positive interpersonal skills), coordinating with our production team regarding order status, and reporting back to customers. Generating parts return paperwork in the ERP system (Workwise)
- Provide material availability utilizing various company databases including drawings, and exploded bills of materials (when a customer needs assistance determining part numbers). Execute tasks in an organized manner, consistently following daily processes and schedules; maintain a proactive approach focused on preventing issues and ensuring customer satisfaction. At times this is a fast-paced environment and one must be able to multitask.
- Develops and maintains strong customer relationships through effective account management
- Prepares international shipping documents ie: USMCA, certificate of origin, and shipper letter of instructions (SLI).
- Assist customers with shipping requirements, and prepare bills of ladings.
- Identify, research, and resolve customer issues
- Familiar with Gmail to send quotations and order acknowledgments.
- All applicants must possess a high school diploma or GED, good computer skills, and excellent attention to detail skills.
Company DescriptionWe are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
Job Summary
Full Time
$40k-50k (estimate)
06/02/2024
08/01/2024
hunterfoundry.com
Schaumburg, IL
<25
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The job skills required for Customer Service Representative include Customer Service, Customer Support, Attention to Detail, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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