2 Jobs in Saugus, MA
The Panther Group is Hiring a Customer care representative Near Saugus, MA
Customer Care CSR
The CSR is responsible for all account maintenance involving walk-in customers. The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests.
Essential Duties and Responsibilities :
- Providing exceptional customer service
- Process applications
- Perform account maintenance and other account changes.
- Assist in the reduction of Production backlog.
- Contact customers for additional account information.
- Prepare reports to include daily Walk-In Report
- Audit work for accuracy
- Cash out and prepare deposit at end of shift.
- Assist in opening and closing the office as needed. Required Skills :
- 1-2 years customer service experience
- Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
- Adapt quickly, efficiently, and positively to various projects assigned.
- Works well in a fast-paced, multi-task-oriented environment.
- Must be flexible to work various shifts between 7AM 7PM with rotating weekends.
Last updated : 2024-05-31
Job Summary
Full Time
Business Services
$43k-54k (estimate)
05/02/2024
09/01/2024
thepanthergrp.com
MAYNARD, MA
200 - 500
1992
KELVIN E BERNARD
$10M - $50M
Business Services
Related Companies
About The Panther Group
Were the Experts in Human Capital It starts with one. A single point of contact works closely with you, attracting and delivering the right talent, connecting professionals with hiring managers, developing creative staffing and management strategies. With a hands-on approach and a history of building lasting relationships, The Panther Group is a full-service firm with an innovative approach. The Panther Group brings you: Access to a network of highly qualified candidates 25 years of service experience Single point of contact, no matter the vertical Diverse, minority-owned and certified company
The job skills required for Customer care representative include Customer Service, Problem Solving, CSR, Customer Care, Data Entry, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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