2 Jobs in Saratoga, WY
White Lodging - Magee Homestead is Hiring a Spa Receptionist Near Saratoga, WY
This position is responsible for maximizing the revenue of the spa through effective scheduling, yield management, and driving retail sales. As the first point of contact for the spa, this role focuses on the first and last interaction with the guests to ensure all identified guest satisfaction touch points are achieved and superior satisfaction from our guests is attained.
Responsibilities
- Adheres to policies and delivers all responsibilities in accordance with Spa by JW brand standards.
- Submits all paperwork and financial reporting, in accordance to White Lodging standards.
- Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
- Maintains a monthly inventory of supplies and/or products, when applicable.
- Is knowledgeable about the Spa, its amenities, the hotel, and Austin in order to effectively communicate with guests.
- Makes and oversees Cabana reservations maximizing sales opportunities.
- Greets each and every guest with a smile, using direct eye contact and JW’s 15/5 rule.
- Goes the extra mile for guests by offering to make reservations, find directions, and gather hotel information.
- Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures there is adequate coverage when it is necessary to leave the Spa area.
- Helps ensure the Spa is only accessed by actual guests, and that it is safe and secure at all times.
- Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
- Makes reservations for spa services and ensures that information is accurate and communicated timely to all stakeholders.
- Receives payments for treatment, goods and services and properly accounts for the money. Reconciles daily sales, deposits and receipts, if applicable.
- Assists staff with lifting, storing and movement of furniture and products to maintain the facility and prepare for special events.
- Communicates with all guests in a warm, friendly, courteous and professional manner.
- Helps to monitor and maintain an accurate count of inventory (robes, foot wear, towels etc.) and ensure there is stock on hand for guests entering the Spa.
Other Information
- Intelligence
- Experience
- Integrity
- Resourcefulness
- Organization/Planning
- Excellence
- Adaptability
- First Impression
- Listening
- Customer Focus
- Team Player
- Communication - Oral
- Energy
- Customer service experience; preferably in Spa environment
- Previous cash handling experience
- Excellence in communication
- Customer service skills and work ethic
- Professional manner
- Discretion and appearance
- Excellent verbal and written skills with strong telephone etiquette
- Energetic
- Enthusiastic and motivational
- Strong team player
- High School Diploma or equivalent, previous cash handling experience
- Spa Curators must interact with guests throughout their shift, therefore communication skills are required including speaking, listening and writing. Additionally, significant standing is required for extended periods of time (up to 7-8 hours).
- Additionally, this position requires bending, lifting, stooping, squatting, reaching, overhead lifting, pushing, and pulling of up to 25 lbs. on a regular basis.
Location Code: 9089
Job Summary
Other
$23k-27k (estimate)
03/25/2024
07/20/2024
The job skills required for Spa Receptionist include Customer Service, Scheduling, Communicates Effectively, Communication Skills, Cash Handling, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Spa Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Spa Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Spa Receptionist positions, which can be used as a reference in future career path planning. As a Spa Receptionist, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa Receptionist. You can explore the career advancement for a Spa Receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Spa Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Receptionist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Spa Receptionist job description and responsibilities
A spa receptionist performs administrative, clerical, and customer service duties at a spa.
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Spa Receptionists receive and attend to the needs of customers to a Spa.
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There will be times when a spa receptionist has to meet a special request from a client.
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Spa receptionists educate customers on product knowledge and at-home use.
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These days spa coordinators juggle the demands of service providers – hair stylists, massage therapists, nail technicians and estheticians – with the needs of clients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Spa Receptionist jobs
Don’t abandon a client standing at the front desk.
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Positive body language at the front desk.
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Phone etiquette for hair & beauty receptionists.
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Use Social Media Platforms to Their Full Potential.
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Booking and dropping patient arrangements.
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Step 3: View the best colleges and universities for Spa Receptionist.
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