*Position Summary

This full-time position, located at our beautiful, manufactured home community in Santa Maria, totaling 250 spaces, will oversee the property operations and resident relations. There will be daily interactions with residents, prospective residents and vendors, as well as office duties including clerical and bookkeeping functions. The position also includes the oversight of staff and service vendors. The ideal candidate will possess property management experience strong customer service and superb organizational skills, and have a friendly, helpful disposition.

*Company overview

Founded in 1958, the Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada. We provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.

*Company Core Values

• Transparency
• Accountable
• Integrity
• Teamwork
• Excellence

*Position Performance Objectives

• Collect rent, post to Rent Manager and make deposits via check scanner.
• Staff the community's office.
• Receive and respond to phone calls.
• Receive and respond to resident inquiries and email communications.
• Process applications for residency from prospective buyers and renters.
• Market homes for rent and open RV storage spaces.
• Draft various notices associated with property management for distribution to residents.
• Process daily mail received in the office.
• Conduct property inspections to ensure compliance with rules and regulations.
• Code and approve accounts payable invoices.
• Create, assign and process service tickets.
• Maintain digital resident files.
• Maintain various books and records related to the community operation.
• Schedule clubhouse reservations.
• Coordinate community events on a monthly basis.

*Key Competencies

• Possess outstanding communication skills (written and oral).
• Has strong computer skills and proficiency in Microsoft Office.
• Has the ability to learn new programs.
• Understands landlord-tenant laws.
• Maintains trustworthiness and performs duties with the utmost confidentiality and accountability.
• Has the ability to work efficiently, handle multiple projects with appropriate prioritization, adhere to quick deadlines and adapt to evolving circumstances.
• Possess excellent organizational skills with high accuracy and attention to detail.
• Possess strong people skills and the ability to work well with others.

*Physical Requirements

• Has the ability to work in the mobilehome park office in front of a computer screen/typing approximately 80% of a typical working day.
• Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.

*Experience requirements

• Has a minimum of an AA degree
• 5 years of property management experience
• Property management software, such as Rent Manager, Yardi or AppFolio
• Mobilehome park experience a plus.

*What we offer

• Medical, dental and vision benefits
• 401k plan with company match
• 10 paid holidays
• 5 vacation days first year, accrual begins immediately

Compensation Range: $21 - $25 per hour, DOE, 40 hours per week

Location: Santa Maria, CA 93454

If this position caught your eye, apply online now.

We are an equal opportunity employer.

Must be able to pass 10-year background check. Any job offer will be based on the results of background screening.