HR MANAGER / GENERALIST - Ten Thousand Waves, Santa Fe, NM

Are you a self proclaimed Nipponophile? Were you an assistant coach in another life? Do you shine in developing communication strategies? Is implementing an HRIS platform your love language? If you answered yes to these questions….you might be the perfect candidate! At Ten Thousand Waves, the Human Resources Manager provides day-to-day management and oversight of HR operations through a variety of “people” functions for the department and organization, including developing, and implementing both compliant and people-first policies, procedures, best practices and strategies that align with Ten Thousand Waves’ mission and values. We are looking for an adept communicator and strong collaborator to add to our team who will provide guidance, resources and support to managers, to maintain and build culture. If this sounds like a dream opportunity, please submit your resume and answers to the following questions to hrapp@tenthousandwaves.com:

1. Why did you choose to apply for this position at Ten Thousand Waves? 
2. Why are you the best candidate for this position? 
3. What are you looking for in a workplace?

What’s In It For You? 

• Salary Range $70,000 - $80,000
• Training bonus
• Flexible Paid Time Off
• Comprehensive health insurance, including Medical, Dental and Vision plans 
• Employee Assistance Program
• KaniKash for services, merchandise, and meals at Ten Thousand Waves
• Employee discount (and some free services!) for hot tubs, massage, and meals
• Professional development, coaching and training with opportunities for growth 
• Company Culture rooted in 3 Points of Quality: Everything is Real, Constant, Mindful Improvement, and that we have the Best Bodywork. 

Who are We? 

Ten Thousand Waves is a Japanese-inspired resort just ten minutes from downtown Santa Fe, adjacent to the Santa Fe National Forest. Inspired by the great Japanese mountain hot springs resorts, we offer a sanctuary to locals and people from all over the world. We pride ourselves on our great massage, our authenticity, and our dedication to constant, mindful improvement. In 2015, we were voted one of the top three Best Destination Spas in the world by Condé Nast. 

Since our founding in 1981, we’ve always emphasized values above profits. We're committed to providing an amazing experience for our guests. Ten Thousand Waves is more than just a business or a paycheck—we are a community where heartfelt caring translates into life experiences for each other and our guests and is a force for good in the community. www.tenthousandwaves.com 

What We’re Looking For? 

• Certification or degree in Human Resources, Business Administration, or a related field
• Professional HR certification (SHRM-CP, HCI)
• Minimum 5 years Human Resources experience
• Minimum 2 years Human Resource Management experience 
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong leadership and supervisory skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

What You’ll Do: 

• Plan, develop, coordinate and implement policies, processes, and initiatives to support the organization's HR strategy
• Administers and/or oversees the administration of human resource programs including: Recruiting and Retention, Performance Management, Employee Engagement Initiatives, Compensation and Benefits, Occupational Health and Safety, Training and Development
• Assist leadership with developing a people plan for the organization, including analysis and development of job roles and responsibilities
• Supervisory Responsibilities, including but not limited to: 
• Oversee the daily work flow and job duties of the the HR department
• Recruit, train, mentor, and coach HR team members
• Mentor and coach managers and supervisors
• Effectively plan and communicate upcoming projects, policies, changes by developing strategies and anticipating impacts on the team; this includes curating a monthly staff newsletter and associated messaging
• Ensures the organization's compliance with federal, state, and local employment laws and regulations, assesses risk and recommends best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to leadership.

Ten Thousand Waves provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.