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Contact center representative
$43k-56k (estimate)
Full Time 1 Week Ago
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The Police Credit Union of California is Hiring a Contact center representative Near San Bruno, CA

The Police Credit Union is seeking self-starters who share our commitment to provide excellent service and education at every opportunity.

We offer generous benefits, competitive compensation and career development opportunities throughout our organization.

Benefits include :

Employee Benefits Perks Include :

  • HMO, PPO Medical & Vision Plans
  • Dental plans, including orthodontics
  • 401K (Employer Matching and Profit-Sharing Contributions)
  • Group Life, Accidental, Short- and Long-Term Disability and Supplemental Insurance
  • Pre-tax flex and commuter benefits
  • Employee Recognition program, work from home options available with tenure
  • Employee loan discounts
  • Education and tuition reimbursement programs
  • Professional development programs
  • Work-life enrichments such as Employee Appreciation Events, On-Site Health and Wellness Fairs, Holiday Parties, Community Support Events, Educational and Tuition Reimbursement Programs & More!

We are currently looking for a The Contact Center Representative I who is the primary point of contact to guide our members to credit union products, services and solutions.

You will manage the expectation and experience of our members while solving problems and assisting with technology questions.

  • The Police Credit Union is an Equal Opportunity Employer and hires are made without regard to any individual’s race, age, color, national origin, ancestry, disability, veteran status, religion, marital status, or domestic partnership;
  • pregnancy, childbirth or related medical conditions; other medical conditions or genetic characteristic; sexual orientation, gender, gender identity, or transgender status;

or any other biases protected by state, federal, or local law, regulation or ordinance. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PI241030685

Last updated : 2024-05-18

Job Summary

JOB TYPE

Full Time

SALARY

$43k-56k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

08/19/2024

Show more

The Police Credit Union of California
Full Time
$127k-162k (estimate)
1 Week Ago
The Police Credit Union of California
Full Time
$80k-107k (estimate)
3 Months Ago

The job skills required for Contact center representative include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact center representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Contact center representative positions, which can be used as a reference in future career path planning. As a Contact center representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact center representative. You can explore the career advancement for a Contact center representative below and select your interested title to get hiring information.

If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Contact Center Representative job description and responsibilities

Launch outbound calls as appropriate

03/15/2022: Tacoma, WA

Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.

01/20/2022: Chicago, IL

From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.

01/09/2022: Columbus, OH

Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

01/16/2022: Providence, RI

Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.

03/11/2022: Asheville, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Contact Center Representative jobs

Ability to type 30+ WPM

03/26/2022: Middlesex, NJ

Require specialized training to meet the unique demands of the job.

01/30/2022: Boulder, CO

Minimum of one year of customer service experience, call center experience preferred.

03/27/2022: Sioux Falls, SD

High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.

01/10/2022: Seattle, WA

Requires several soft skills.

04/03/2022: Raleigh, NC

Step 3: View the best colleges and universities for Contact Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College