Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team at South Padre Island. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. This role involves interacting with guests, managing reservations, and ensuring smooth operations at the front desk.

Abilities:

• Proficient with computer systems; hospitality experience preferred.
• Strong multitasking and organizational skills.
• Excellent verbal and written communication skills.
• Good judgment and ability to follow managerial directions.
• Creative and able to work well under pressure.
• Bilingual in Spanish and English is a plus.
• Quick to respond in emergency situations.
• Proficient in MS Office.
• Strong customer service skills and a positive attitude.
• Basic math skills.

Responsibilities:

• Manage and monitor work orders.
• Check in contractors and ensure all records are accurately completed.
• Communicate effectively with contractors, guests, and property owners.
• Work from 9 am to 5 pm or as required.
• Uphold and represent the company’s values, vision, and mission.
• Handle check-ins, check-outs, reservations, and generate reports.
• Enforce property rules and assist owners and guests with inquiries.
• Perform tasks as assigned by the manager.
• Be courteous and helpful to all.
• Maintain a daily activity log.
• Familiarize yourself with the property and its condos.
• Sell items and manage the cash register.
• Report unusual situations with photos and documentation; take immediate action when necessary.
• Update night staff on any pending tasks.
• Prepare keys for fumigation services.
• Monitor for suspicious activities.
• Support eviction events and contact the police if needed.
• Assist with condo inspections.
• Act as a witness when required.
• Handle situations independently and escalate to the manager when necessary.
• Greet guests and owners, providing excellent customer service.
• Answer questions and handle incoming calls.
• Accept and manage mail and packages.
• Be available to work weekends.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a front desk or customer service role is preferred.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours, including weekends.
• Professional appearance and demeanor.

Location: South Padre Island, TX