5 Jobs in Rock Island, IL
State of Illinois is Hiring a Clerical Near Rock Island, IL
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families.
In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Agency : Department of Children and Family Services
Title : Office Associate, Opt 2 (Team Clerical) - Rock Island
Closing Date / Time : 06 / 04 / 2024
Salary : Anticipated Starting Salary (Effective 7 / 1 / 24) $3,759 a month; Full Range $3,759 - $4,923 a month
Job Type : Salaried
County : Rock Island
Number of Vacancies : 1
Plan / BU : RC014
REQ# : 37985
This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through SuccessFactors. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD OFFICIAL COLLEGE TRANSCRIPTS, IF APPLICABLE
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical.
Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff.
The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.
DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills.
We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Job Responsibilities
1. Serves as a Team Clerical
- Performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and / or child protection staff.
- Prepares and keyboards a variety of complex materials, including, but not limited to highly technical reports, statistical data, Department forms, and correspondence
- Prepares unusual incident reports
- Designs new formats or revises formats
- Composes and keyboards varied correspondence and responds to inquiries requiring knowledge of agency rules and procedures, such as billing procedures, payment requirements, and confidentiality and case access rules
- Checks for accuracy of keyboarding, spelling, grammar, and punctuation
- Exercises independent judgment and a command of legal, medical, and social terminology to review documents such as social histories, court reports, and correspondence to proof appropriate use of terms and accuracy of information
2. Answers incoming phone calls and greets visitors.
- Screens visitors / callers to determine nature of request
- Interviews caller to gather needed information to assess situation
- Refers caller to appropriate source such as intake worker, another public agency, or a community interest group
- Interprets to the public agency services and procedures
- Schedules and cancels appointments for staff
- Receives incoming mail and distributes to appropriate staff, which requires accessing tickler files (manual or automated) to determine appropriate distribution
- Prepares outgoing correspondence for mailing
3. Establishes and maintains case files
- Reviews incoming documents to ascertain proper section for placement in the case files
- Reviews turnaround documents (CANTS / CYCIS) for accuracy
- Maintains calendar of court dates
- Establishes and maintains tickler files (computerized or manual) to monitor case status, indicating timeframes
- Maintains itineraries of assigned staff
- Enters MARS / CYCIS information in terminal, such as activity, travel, and case reviews, retrieving, adding, changing, and deleting information
- Operates a copy machine to make copies
Job Responsibilities
4. Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
- Maintains file copy of unit vouchers and forwards for payment processing
- Computes mileage and allowable per diem expenses
- Performs timekeeping functions as requested
5. Provides clerical office support as a secretary to the team supervisors and professional staff
- Makes travel and meeting arrangements for team members
- Follows oral and written instruction, gaining experience and knowledge in applying evolving automated office equipment and technology to complete tasks
6. Orients professional and other clerical staff regarding Departmental rules and office procedures
- Attends and provides input into team meetings
- Maintains updated Rules and Procedures manuals
- Supervises children in the office to ensure their safety and provide personal needs
- Maintains inventory and orders supplies and form
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of high school
2. Requires 2 years of office experience
3. Requires the ability to keyboard accurately at 45 wpm
Conditions of Employment
1. Requires ability to pass a background check
Work Hours : Mon - Fri 8 : 30AM - 5 : 00PM
Work Location : 500 42nd St, Rock Island, Illinois, 61201
Supervisor : Nicole Cruz
PIN# : 329862
Agency Contact : Denise Bean-Mathis
E-mail : denise.bean-mathis@illinois.gov
Phone : 217-524-0275 / Cell : 217-299-6242
Posting Group : Office & Administrative Support
This position does not contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.
jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.
If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources :
State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees : on Illinois.jobs2web.com click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail , spam , or other folder for communication(s) regarding any submitted application(s).
You may receive emails from the following addresses :
- donotreply@SIL-P1.ns2cloud.com
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Last updated : 2024-05-20
Job Summary
Full Time
Public Administration
$34k-43k (estimate)
05/22/2024
08/21/2024
illinois.gov
SPRINGFIELD, IL
>50,000
2002
J B PRITZKER
$50M - $200M
Public Administration
Related Companies
About State of Illinois
The Chicago Metropolitan Agency for Planning (CMAP) is our regions comprehensive planning organization. The agency and its partners developed and are implementing ON TO 2050, a new comprehensive regional plan to help the seven counties and 284 communities of northeastern Illinois implement strategies that address transportation, housing, economic development, open space, the environment, and other quality-of-life issues.
The job skills required for Clerical include Billing, Administrative Support, Confidentiality, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Clerical. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Clerical. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Clerical positions, which can be used as a reference in future career path planning. As a Clerical, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Clerical. You can explore the career advancement for a Clerical below and select your interested title to get hiring information.
If you are interested in becoming a Clerical, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Clerical for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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