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Innova Solutions is immediately hiring for a Production Support.
Title - Production Support.
Location n-Richmond, VA/ Jacksonville, FL
Duration Contract
Learn Application functionality (focus on vendor applications)
Understand system flows and dependencies
Learn any file feeds that need to be monitored/alerted
Maintain support documentation
Document the incident engagement process.
Handle Remedy incident and problem tickets.
Run incident triage calls
Cross-train teammates
Support other Cards applications
On-Call Rotation
Internal Note: For PaymodeX and GRAM Primary Support
ITIL Process, Vendor hosted applications, file transmission knowledge, Intermediate Windows and Linux navigation skills, excellent verbal and written communications. Proficient with Microsoft Word, Excel and Powerpoint. Mobile App Savvy (IOS and Andriod)
Experience with vendor hosted applications and keeping vendors accountable for incident resolutions
SQL query experience
Top Three Skills : ITIL, Linus, SQL
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Risabh Pal
Sr Associate Recruitment
PAY RANGE AND BENEFITS:
Pay Range*: $50-$55 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
Website:
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Full Time
$70k-84k (estimate)
05/19/2024
07/18/2024
innovasolutions.com
SANTA CLARA, CA
500 - 1,000
1997
Private
LINDA L MOORE
$10M - $50M
Innova provides enterprise cloud transformation, information management and operations managed services.
The job skills required for Production Support Engineer include Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Production Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Production Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Production Support Engineer positions, which can be used as a reference in future career path planning. As a Production Support Engineer, it can be promoted into senior positions as a Product Design Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Support Engineer. You can explore the career advancement for a Production Support Engineer below and select your interested title to get hiring information.