Customer Service Representative

Braen Supply: Haledon, Randolph & Wanaque, NJ

Job Description

FLSA Classification: Office/Clerical

Overtime Status: Non- Exempt

Braen Supply, the premiere landscape, masonry, and hardware building supplier in the greater tri-state area, is currently seeking an Inside Sales Associate who is able to work at our locations (Haledon, Randolph & Wanaque, NJ).

This position may be subjected to seasonal layoffs. This is considered a safety- sensitive position subjected to the Company’s Controlled Substance and Alcohol Policy.

Please note that although every effort has been made to craft a thorough job description, this is a fluid document which will be updated, modified, and added-to, as necessary.

We are a safety minded company and expect the successful candidate to be as well. This position is hourly, non-exempt from overtime. Overtime is paid after 40 hours are worked each week. Hours of work are will vary.

Expectations/ Responsibilities for this position include, but are not limited to:

• Candidate will be very customer service oriented, thrive in a fast-paced environment
• Possess excellent verbal and written communication skills
• Exercise exceptional customer service via phone, email and in person
• Experience with masonry, landscape and hardware products is preferred but not required
• Answer Phones
• Extensive product knowledge will be expected
• Ability to multitask
• Ability to stay calm under pressure
• Possess patience when assisting contractors and homeowners
Must be able to lift up to 50 lbs.

Position Type/Expected Hours of Work:

Hours of work are generally 7:00am to 4:30pm, Monday through Friday, 7:00am to 1:00pm on Saturdays.


Required Knowledge/Skills/Aptitudes:

• Provide friendly customer service
Excellent math skills

Travel:

Position requires travel within our Braen Supply locations: Haledon, Randolph and Wanaque, NJ


Braen Supply is family owned, operated, and oriented. We want the best for our employees! With that said, we promote a healthy lifestyle, offer competitive pay, encourage time off to relax and rejuvenate and provide the tools to retire in style!

• Vacation days
• Sick/personal time
• Paid Holidays
• Medical
• Dental
• Term Life Insurance
• 401(k) with Safe Harbor 401(k) contributions and employer match
• Flexible Spending Account
• AFLAC
• Comprehensive wellness program with financial rewards!
• Braen Gear…who doesn’t love a free shirt, beach towel, or jacket?
• Thanksgiving Turkey
• A blowout of a Christmas Party
• Summer Family Picnic (think zip lining, swimming, boating, eating, and the competitive Company softball game!)
• Matching Gift program
• Monthly massages
Healthy snacks

Explore Our Hiring Process

You’re sold, you want to be a part of the Braen team. Here’s a glimpse at our hiring process.

• Apply- We won’t know you’re interested if you don’t apply!
• Interview- Come in once or twice so we can learn more about you and also, to meet the people you’ll be working with. This is your chance to interview us too!
• Offer Letter- Will you be a part of our team? Sign, date and return if it’s a Yes!
• Background Check- Standard background check…nothing to be afraid of
Physical and Drug/Alcohol Screen- We are proud to be a drug-free workplace


Braen Stone Companies is an Equal Opportunity Employer, M/F/D/V.

We are a drug-free workplace and we conduct pre-hire screenings on all job candidates.