204 Jobs in Queens, NY
Eldorado Coffee Roasters is Hiring a Service coordinator Near Queens, NY
Eldorado Coffee Roasters has over 30 years’ experience in the industry! Come join our growing team of technicians in the the 5 boroughs of NY, Northern / Central New Jersey that have the passion and desire to build and grow with us.
We are currently hiring hardworking service coordinator who strives to provide excellent service to our customers and join our team.
- Manage day-to-day operations of service department in the NYC Metro and NJ area
- Field incoming calls / customer inquiries from current customers and prospects, while maintaining superior customer service
- Field incoming emails or texts from internal team members
- Dispatch via email and / or phone Service Technicians, as service requests are received
- Maintain the Service Technicians daily schedules
- Debrief customers after completion of each call (if necessary)
- Schedule and dispatch servicemen to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Create and track service calls
- Coordinate with mechanics, supervisors, sales team, customers to resolve problems, requests for service
- Coordinate and communicate with parts vendors for pricing and parts needed by technicians, and arrange install of parts to the location
- Maintain service reports and logs
- Prepare in advance daily work schedules, such as tune-ups, Installs, inspections, etc.
- Prepare and / or receive work orders to and from servicemen
- Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Maintain customer database with current information using SAP.
- Use telephones, emails, or text messages to contact employees and customers
- Assist with coordinating vehicle maintenance
- Manage productivity of Service Technicians
- Bilingual English / Spanish
Job Type : Full-time
Salary : From $18.00 per hour
Benefits :Schedule :
Monday to Friday
Experience :
- Customer Service : 1 year (required)
- Dispatching : 1 year (preferred)
Language :
Bilingual : Spanish (preferred)
Work Location : In person
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Last updated : 2024-05-23
Job Summary
Full Time
$43k-54k (estimate)
05/25/2024
08/21/2024
eldoradocoffee.com
Maspeth, NY
50 - 100
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The job skills required for Service coordinator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Step 3: View the best colleges and universities for Service Coordinator.
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