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Service Manager
$77k-103k (estimate)
Contractor | Full Time 2 Weeks Ago
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Novella Osteria is Hiring a Service Manager Near Powell, OH

Novella Osteria is a 130-seat casual dining restaurant with a 13-seat bar area. We specialize in rustic-Italian cuisine and hospitality.

Novella is inspired by the strong desire to give back to this community a sense of what the Italian way of life is. We wish to provide an experience in which guests can appreciate food that is ingredient and technique driven. The menu and décor of the restaurant will be rustic and simple.

We are an employee-first establishment, where we believe that working together as a focused team dedicated to not only an unforgettable guest experience but also towards a work-life balance, will serve our guests in the best fashion.

We are currently looking to fill a Service Manager position.

Traits we’re looking for:

  • Values that are most important to us:
  • Hospitable Desire or the innate desire to do things for others above and beyond what we would find at a traditional restaurant or dining experience…make them remember you.
  • Greatness/Dedication or running your position so other owners would look at you as an example of how things SHOULD be done versus how they ARE done.
  • Integrity or always doing the right thing, especially when no-one is watching.
  • Sense of Urgency & Creativity during service and instilling in the staff a need for swift but elegant service.
  • 1 years of Floor Manager experience
  • Good food and wine knowledge with desire to learn in detail about traditional & authentic, Italian food, wine, beer and spirits
  • Excellent dining room operations and knowledge
  • Delegation skills
  • Self-starter with capacity to follow through on tasks
  • Basic Microsoft Office understanding
  • Restaurant POS understanding

A bachelor’s degree or degree in related hospitality studies is welcomed but not a prerequisite.

Thank you all in advance and we look forward to talking,

Matthew Phelan

Job Types: Full-time, Contract

Pay: From $40,000.00 per year

Benefits:

  • Paid time off

Shift:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Contractor | Full Time

SALARY

$77k-103k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/27/2024

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The job skills required for Service Manager include Microsoft Office, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
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Princeton University
Providence College