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Job Overview:
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring exceptional guest experiences during their stay at our hotel.
Duties:
- Perform night audit procedures efficiently and accurately
- Welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs promptly and with a smile
- Manage reservations and provide information about rooms, rates, and amenities
- Answer phone calls and assist guests with inquiries
- Process payments and maintain guest accounts
- Ensure the safety and security of guests by following hotel procedures
- Assist with guest requests to guarantee their comfort and satisfaction
Requirements:
- Experience in night audit procedures is preferred
- Bilingual proficiency is a plus
- Familiarity with hotel management software systems
- Strong customer service skills with a focus on guest relations
- Ability to work effectively at the front desk in a fast-paced environment
- Knowledge of hospitality management practices
- Excellent communication skills for interacting with guests and team members
Benefits:
- Competitive pay based on experience level
- Opportunities for career growth within the hospitality industry
- Training provided to enhance skills in hotel operations
If you are passionate about providing top-notch service to guests, have experience in front desk operations, and enjoy working in a dynamic hotel environment, we encourage you to apply for this exciting Front Desk Clerk/Night Auditor position.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: No less than 40 per week
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
$26k-35k (estimate)
04/24/2024
05/27/2024
The job skills required for Front Desk Agent and Night Auditor include Customer Service, Communication Skills, Guest Relations, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent and Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent and Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent and Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Agent and Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent and Night Auditor. You can explore the career advancement for a Front Desk Agent and Night Auditor below and select your interested title to get hiring information.