POSITION

We are looking for empathetic, motivated TMS Technicians to provide Transcranial Magnetic Stimulation (TMS) treatments with Front Desk Responsibilites to our patients. The most important skill is your ability to interact and engage with others in a positive and therapeutic way. TMS Technicians are also responsible for assisting in all administrative aspects of TMS treatments, including scheduling, tracking insurance authorizations, administering psychiatric rating scales, and patient charting. Don't worry, we provide complete TMS training to our technicians before they begin working with patients and provide on going support.

ROLE AND RESPONSIBILITIES

• Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
• Provide good communication with the physician and other members of the team
• Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
• Administer psychiatric rating scales and counsel patients on completion of scales.
• Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
• Experience with front desk receptionist duties, including phones, customer service, and Scheduling.

QUALIFICATIONS

• Great people skills
• BLS certification
• At least one year of experience working in a medical office is preferred, but not required.
• Experience working with patients who are suffering from anxiety and depression preferred. Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting required.
• Previous Phlebotomist experience will be highly considered for the position.
• Excellent communication skills and ability to work well with a team.
• Ability to lift and easily maneuver 20-40 lbs.
• An Associates or Bachelors Degree strongly preferred, but candidates with patient care experience will be strongly considered.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Work Location: In person