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Icf Industries
Pleasant Hill, MO | Full Time
$31k-39k (estimate)
3 Months Ago
O'Reilly Auto Parts
Pleasant Hill, MO | Full Time
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O'Reilly Auto Parts
Pleasant Hill, MO | Full Time
$62k-96k (estimate)
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Briley Sonic Group
Pleasant Hill, MO | Full Time
$59k-80k (estimate)
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Baskin Robbins
Pleasant Hill, MO | Full Time
$57k-81k (estimate)
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Baskin Robbins
Pleasant Hill, MO | Full Time
$57k-81k (estimate)
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Dollar General
PLEASANT HILL, MO | Full Time
$64k-99k (estimate)
2 Months Ago
Customer Service Representative
Icf Industries Pleasant Hill, MO
$31k-39k (estimate)
Full Time 3 Months Ago
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Icf Industries is Hiring a Customer Service Representative Near Pleasant Hill, MO

Duties/Responsibilities:
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Receive, verify information, enter, and acknowledge all purchase orders received; make changes or cancel orders/back orders per customer requests; process customer new parts and revision changes.
  • Obtain customer feedback and communicate with upper management regarding customer/order issues.
Required Skills/Abilities:
  • Proficient computer skills (Microsoft applications) with the ability to learn new software
  • Strong verbal and written communication skills.
  • A high attention to detail with the ability to multitask, prioritize and manage time effectively.
  • Customer orientation and ability to adapt/respond to different types of characters.
Education and Experience:
  • High school diploma, GED, or higher education.
  • Experience in customer service preferred
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Job Summary

JOB TYPE

Full Time

SALARY

$31k-39k (estimate)

POST DATE

02/18/2024

EXPIRATION DATE

06/11/2024

WEBSITE

icfinc.com

HEADQUARTERS

PLEASANT HILL, MO

SIZE

25 - 50

FOUNDED

1981

CEO

BOB KRUG

REVENUE

$10M - $50M

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