3 Jobs in Philadelphia, OH
Simpson Salute Heating & Air is Hiring a Customer Service Representative Near Philadelphia, OH
Join Our Team as a Customer Service Representative!
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we want you on our team!
At Simpson Salute Heating & Air, we're dedicated to keeping homes and businesses comfortable year-round. As a leading provider of HVAC solutions, we pride ourselves on delivering exceptional service to our valued customers. Now, we're looking for a talented Customer Service Representative to join us in delivering top-notch support and assistance.
Responsibilities:
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilize data entry skills to accurately input customer information and update records.
- Demonstrate excellent phone etiquette when interacting with customers over the phone.
- Communicate effectively with customers to ensure their needs are met and issues are resolved.
- Utilize analysis skills to identify trends and patterns in customer interactions.
- Conduct outbound calling to follow up with customers and gather feedback for improvement.
Why Work With Us?
*Dynamic Environment: No two days are the same in the HVAC industry. You'll enjoy a diverse range of tasks and interactions, keeping you engaged and motivated.
*Growth Opportunities: We believe in investing in our team members. You'll have access to training and development programs to help you excel in your role and advance in your career. *Team Collaboration: Join a supportive team of professionals who are passionate about what they do. You'll work closely with colleagues who share your dedication to customer satisfaction. *Competitive Benefits: Enjoy competitive compensation, health benefits, and other perks that recognize your hard work and commitment.
Qualifications:
* High school diploma or equivalent; additional education or certification in customer service or HVAC is a plus.
* Excellent communication skills, both verbal and written, with a friendly and customer-focused demeanor.
* Strong problem-solving abilities and the ability to handle stressful situations calmly and effectively.
* Proficiency with computer systems and software applications.
* Valid driver's license and reliable transportation
Job Type: Full-time
Pay: $31,000.00 - $39,520.00 per year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- New Philadelphia, OH 44663 (Required)
Work Location: In person
Job Summary
Full Time
$36k-45k (estimate)
06/06/2024
10/03/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Data Entry, Communicates Effectively, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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