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Desktop Support Technician (fully on-site) (1047621)
The Judge Group Owings Mills, MD
$55k-70k (estimate)
Contractor | Business Services 1 Day Ago
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The Judge Group is Hiring a Desktop Support Technician (fully on-site) (1047621) Near Owings Mills, MD

Location: Owings Mills, MD
Description: The Judge Group is currently seeking a Desktop Support Technician to work fully on-site on a large organization in Owings Mills, MD. For immediate consideration email your resume to rkissinger@judge.com.
  • Robbie Kissinger
The Desktop Technician plays a crucial role in ensuring the smooth operation of our organization’s technology infrastructure. They are responsible for the installation, configuration, and administration of Windows desktops, providing essential support to end-users.
Job ResponsibilitiesSoftware and Hardware Management:Assist in the software and hardware life cycle management processes, including research, packaging, quality assurance, and deployment preparation.
Set up new users by configuring desktops, email accounts, LDAP accounts, and VPN access.
Troubleshoot software issues on employees’ desktops and laptops.
End-User SupportProvide timely and effective support to employees, both local and remote.
Address desktop-related issues, account problems, and access requests for various internal services.
Be available for off-hours support when necessary.
Security And TroubleshootingEnsure assets and devices are connected, functioning properly, and secure.
Respond to security vulnerabilities promptly.
Resolve end-user tech issues efficiently.
On-Site AssistanceBe available for on-site support requests, assisting employees with technical issues.
Collaborate with managers to understand specific requirements and processes.
Disaster Recovery (DR) EffortsSupport monthly DR tests, ensuring business continuity.
Participate in recovery exercises and contribute to improving DR procedures.
Qualifications
  • Associate’s degree in a technical field (e.g., computer science, computer engineering) or related experience.
  • 5-7 years of relevant experience.
  • Proficiency in Windows OS.
  • Experience with desktop installation, configuration, and troubleshooting.
  • Familiarity with mobile device issues.
Contact: rkissinger@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$55k-70k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

07/04/2024

WEBSITE

judge.com

HEADQUARTERS

FORT MYERS, FL

SIZE

3,000 - 7,500

FOUNDED

1970

TYPE

Private

CEO

TINA GANNON

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About The Judge Group

The Judge Group provides staffing, corporate training and digital consulting services.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

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Perform upgrades and configuration of desktop and related peripherals.

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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

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Practice fixing common computer problems.

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Seek technical support positions.

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TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Desktop Support Technician.

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