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Please come join us at our award-winning Hilton Garden Inn Daytona Beach Oceanfront, Daytona Beach, Florida as Hotel Night Auditor.
Hours scheduled are typically from 11 : 00pm to 7 : 00am.
BASIC FUNCTION
To attain the highest level of service to all hotel guests.
II. SCOPE
Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests.
Must be knowledgeable in all hotel services and policies.
III. DUTIES AND RESPONSIBILITIES
1. Sell rooms so as to maximize the average daily rate and occupancy.
2. Check in and out guests in an efficient and friendly manner.
3. Maintain cash bank in order to receive payment and make change.
4. Answer phones within 3 rings.
5. Assist with reservations during each shift as needed.
6. Know all Front Desk policies and procedures, including 100% guest satisfaction.
7. Be knowledgeable of all hotel outlets and hours of operation.
8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed.
9. Record and process all wake-up calls, and follow up
with supervisor for any opportunities.
10. Ensure all messages and mail is received by the guests.
11. Perform bucket check daily.
12. Maintain a current cash list.
13. Monitor credit card high balances and obtain authorization for high balances.
14. Monitor cash paying guests and maintain credit balances.
15. Honor special room requests requiring pre-blocking.
16. Know Inn Time (computer program for front desk) procedures.
17. Be polite courteous, and helpful to all guests.
18. Use response log to ensure all requests are being met.
19. Maintain all reports needed in event of the computer going down.
20. Know room status at all times.
21. Prepare for group arrivals and departures.
22. Perform daily end of shift deposits and correct "drop" procedures.
24. Adhere to safety and emergency policies and procedures.
25. Perform any reasonable request as assigned or directed by management.
Last updated : 2024-04-23
Full Time
$26k-31k (estimate)
04/24/2024
06/21/2024
The job skills required for Hotel night auditor include Credit Card, Laundry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel night auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel night auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel night auditor positions, which can be used as a reference in future career path planning. As a Hotel night auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel night auditor. You can explore the career advancement for a Hotel night auditor below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Auditor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Auditor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Auditor job description and responsibilities
Acts as a front desk agent, with the added responsibility of balancing reports from the previous day’s shifts.
01/13/2022: Beaumont, TX
A significant number of hotel auditors use a computerized property management system for daily assessments.
01/14/2022: Jamestown, NY
All charging made by guest’s accounts must be posted on the guest folio, and reviewing all these postings or correction must be made by the night auditor.
02/27/2022: Harrisburg, PA
All receipts of paid-outs and allowances are checked by the night auditor to see whether these receipts have proper authorization from concerning department or not.
03/11/2022: Peoria, IL
Balance and ensure the accuracy of the day’s transactions at a hotel. Either with electronically compiled data or manually summarized day’s activities; the night auditor checks all day data at the end of the hotel day.
12/23/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Auditor jobs
Large hotels typically employ a hotel auditor full-time and smaller ones generally require him to work on a part-time basis.
03/17/2022: Jackson, MS
Most employers prefer at least a high school diploma or equivalent for night auditor positions.
12/20/2021: Roanoke, VA
Must pre prints the guest folios, as to provide the guest with expected check-outs.
02/15/2022: Cleveland, OH
Learn to multitask and remain organized to complete all tasks accurately and efficiently.
01/30/2022: Columbus, OH
Has to balance the audit, as every revenue generating department has the equal balance of debits and credits.
12/20/2021: Bismarck, ND
Step 3: View the best colleges and universities for Hotel Auditor.