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MMC Group
Orleans, LA | Full Time
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Orleans, LA | Part Time | Full Time
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Call center
MMC Group Orleans, LA
$38k-49k (estimate)
Full Time | Business Services 1 Month Ago
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MMC Group is Hiring a Remote Call center

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position.

We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas.

With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.

Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Work at home CSR's needed in the State of MDBYODPay - $16.16 English and $18.00 SpanishHours of Operation - 8 am - 6 pmStart on 05 / 15 / 2024Long term positionJob DescriptionThe Customer Support Center (CSC) at the Maryland Health Connection (MHC) will provide information and assistance for individuals, families, small group employees, and brokers seeking information, enrollment assistance, and other services related to the MHC.

The CSC assists individuals regarding eligibility and enrollment for Medicaid, and services applications and enrollments for Qualified Health Plans on the Exchange.

The CSC will utilize the State's eligibility and enrollment portal and Customer Relationship Management (CRM) software and other State systems to perform all tasks and duties for HIX customers to ensure delivery of high-quality service for all Maryland consumers.

Last updated : 2024-04-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-49k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

06/21/2024

WEBSITE

mmcgrp.com

HEADQUARTERS

IRVING, TX

SIZE

500 - 1,000

FOUNDED

1993

TYPE

Private

CEO

TERESA RICH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Call center include CSR, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center job description and responsibilities

Telemarketing call center advertise products or services to customers by talking about key features or special discounts.

02/06/2022: Daytona Beach, FL

Call center agents need access to computers and reliable headsets to make and receive calls, so their voices sound clear and easy for customers to understand.

01/20/2022: Danbury, CT

Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

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Call Center Representative following up complicated customer calls where required.

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Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.

04/02/2022: Spartanburg, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center jobs

Bilingual ability may be required for some call center jobs.

01/21/2022: Lompoc, CA

At least 4 year's experience working as a call center trainer or team leader.

02/08/2022: Rapid City, SD

Success Performance Solutions call center skill and personality assessment tests can help.

02/04/2022: Worcester, MA

Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.

04/05/2022: Idaho Falls, ID

Understand and practice specific collection call best practice techniques.

04/09/2022: Paramus, NJ

Step 3: View the best colleges and universities for Call Center.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College