New York and New Jersey Eye Institute is looking for a full-time front desk receptionist to work in our 3 offices in NY and NJ in Orangeburg, Middletown, DIFFERENT LOCATIONS MEANS TRAVEL.

Job Qualifications :

• Cool demeanor.
• Attention to detail.
• Team player.
• We are looking for someone who is dependable.
• Having your own car is a must.

Job Details :

Salary is commensurate with experience.

• Experience 20.00 to 21.00
• Little to know experience 18-19
• Office hours are generally 9-5 or 10-6 M-F.

POSITION :

Secretary / Receptionist.

DEPARTMENT : Front Office.

Front Office.

REPORTS TO :

Office Administrators.

Job Summary :

This individual is responsible for appointments, financial data, supplies, postage meter, petty cash, day-end close-out, minutes of staff meetings, filing, telephone, recall system, and the reception room.

Education and Experience :

• High school diploma.
• Basic typing, English, and mathematical skills.
• Medical and / or computer experience.

Essential Skills and Abilities :

• Excellent math skills.
• Familiarity with spreadsheet and word processing programs.
• A strong organization with attention to detail.
• Pleasant personality and disposition.
• Honesty and integrity.
• Accuracy.

Responsibilities : Telephones :

Telephones :

• Answers inbound telephone calls and routes to the appropriate station :
• Transfers call regarding appointments to the medical secretary and / or receptionist.
• Transfers call requesting medical advice, prescription refills, or surgery information to the ophthalmic assistant.
• Triages calls seeking financial information to the business manager.
• Transfers call from physicians to the doctor being requested or the doctor who is presently on call.
• Places all other calls for doctors in the message window.

Patient Discharge :

• Intercepts patients upon discharge from treatment areas.
• Escorts patient to appropriate area if additional tests have been ordered; checks with insurance clerk regarding coverage and prior authorization for tests.
• Reads the route slip to be sure all necessary information has been recorded; obtains any additional information needed before patient departs.
• Totals daily charges; adds to any balance; requests payment; gives a receipt.
• Reappoints or recalls patients.
• Posts charges and payments to the computer.

Day-End Closeout :

• Collects tapes from all posting terminals.
• Totals and balances all tapes on closeout report.
• Runs tape total of all checks and cash received.
• Balances against totals generated by the business manager.
• Prepares deposit.

Reception Room :

• Collects magazines for current dates.
• Rotates magazines from drop areas back to the reception room.
• Picks up anything left behind by patients (empty cups, crushed tissues, etc.).
• Straightens and replaces chairs to original positions.

Other :

• Assists receptionist as time and demand require.
• Checks stock and completes purchase orders when necessary.
• Balances petty cash account.
• Orders postage for the meter.
• Takes minutes at all staff meetings.
• Files paper and charts as needed.
• Recalls patients.
• Checks route slips for numbers missing from the sequence before filing away.

Last updated : 2024-05-06