9 Jobs in Northampton, MA
Dxdelivery is Hiring a Customer service advisor Near Northampton, MA
Customer Service Advisor (16013)
- Salary : 21840.00
- Total Contracted Hours : 40
- Location : Northampton - DXF
- Address Line 1 : Oxwich Close
- Address Line 2 : Brackmills
- City : Northampton
- County : Northamptonshire
- Country : United Kingdon
- Postcode : NN4 7BH
- Position Type : Permanent
- Closing Date : 11 March 2022
Loading... Shift Pattern Day From To Monday 09 : 00 17 : 30 Tuesday 09 : 00 17 : 30 Wednesday 09 : 00 17 : 30 Thursday 09 : 00 17 : 30 Friday 09 : 00 17 : 30
Loading... Rate this page Loading... Share this page Vacancy Alerts Create an alert subscription based on this vacancy
An exciting new Customer Service Advisor opportunity at DX!
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, itll make their day, or not - if we fail!
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life.
DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth.
It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth.
They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Role summary :
Our Customer Service Advisors live our customer promise Delivered Exactly - by delighting our customers each and every time.
This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers.
Working alongside our operational and account management teams you will be able to positively influence our customers needs and resolve any potential issues.
Key responsibilities :
- Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
- Work as part of a team to ensure great customer service delivery every time
- Engage proactively with service centres to ensure customer requirements are received and actioned
- Recognise and deal with queries, requests and problems in line with our customer account requirements
- Identification and action of escalation issues
- Undertake any other customer account support duties as required
Benefits :
- Competitive rates of pay
- Holidays : 20 days bank holidays
- Pension, Life Assurance, and other additional benefits
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Loading... Close map Location Northampton - DXF Oxwich Close, Brackmills, Northampton, Northamptonshire , United Kingdon, NN4 7BH Loading...
Last updated : 2024-05-14
Job Summary
Full Time
$38k-47k (estimate)
05/18/2024
08/06/2024
The job skills required for Customer service advisor include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service advisor positions, which can be used as a reference in future career path planning. As a Customer service advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service advisor. You can explore the career advancement for a Customer service advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
02/21/2022: Long Beach, CA
Listened attentively to customers needs to ensure a positive customer experience.
03/01/2022: Fort Lauderdale, FL
Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
12/19/2021: Helena, MT
Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
02/11/2022: New London, CT
Customer complaints are often assigned case numbers that are used to track the progress of each case.
02/28/2022: Portsmouth, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
12/12/2021: Chico, CA
Provide technical support to clients; troubleshoot systems.
03/03/2022: Lincoln, NE
Promote service retention while reducing cancellations.
02/24/2022: Biloxi, MS
Stop Complaining About Missed Calls.
02/04/2022: Fort Smith, AR
Confident with the ability to communicate to customers, colleagues, and staff at all levels.
02/13/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for Customer Service Advisor.
Similar Jobs
Popular Articles
