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Robert Half
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IT Help Desk Specialist
Robert Half New York, NY
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$55k-69k (estimate)
Other 3 Days Ago
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Robert Half is Hiring an IT Help Desk Specialist Near New York, NY

We are offering an opportunity for a skilled IT Help Desk Specialist to join our team in New York. This role is integral to our IT department, focusing on providing technical support to our internal team members. You will be key in troubleshooting technical issues, managing our servers and VPN technologies, and ensuring the smooth operation of our service desk. This is a contract position.Responsibilities:• Provide technical support to team members, resolving issues in a timely manner• Manage and maintain servers, ensuring their efficiency and reliability• Operate and troubleshoot VPN technologies to provide secure remote access• Run the service desk, addressing and escalating issues as needed• Utilize Microsoft technologies to support daily operations• Identify technical issues proactively and implement effective solutions• Work collaboratively with the IT team to improve systems and processes• Provide training and support to team members on new systems and technologies• Maintain up-to-date knowledge of industry developments and best practices• Ensure all IT policies and procedures are adhered to.

Job Summary

JOB TYPE

Other

SALARY

$55k-69k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/05/2024

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The job skills required for IT Help Desk Specialist include Help Desk, Technical Support, Service Desk, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Help Desk Specialist positions, which can be used as a reference in future career path planning. As an IT Help Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Specialist. You can explore the career advancement for an IT Help Desk Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Help Desk Specialist job description and responsibilities

The IT help desk specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.

05/04/2022: Bangor, ME

The IT help desk specialists help users on basic system and computer functions and troubleshooting.

05/01/2022: Kansas City, KS

To enhance customer experience, they help customers complete troubleshooting steps and frequently provide necessary technical assistance.

04/13/2022: Fayetteville, NC

Be able to help problem-solve and help a person learn to self-advocate, the meaning of self-determination, teach others to advocate for the services that they want and to use naturally occurring community supports.

03/17/2022: Jacksonville, FL

IT help desk specialists may also assist with documenting new products, services or processes that affect the Service Support Desk.

05/04/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Help Desk Specialist jobs

Learn more about the role, tasks and how to become a help desk specialist.

03/21/2022: Augusta, GA

There are no specific requirements or qualifications to become an IT help desk specialists, and often their experience will cover a range of different skills.

04/29/2022: Kansas City, KS

Gain experience as a help desk technician or other customer support role.

03/05/2022: La Crosse, WI

Aspiring IT help desk specialists should start with getting a high school diploma and related certification.

04/12/2022: Santa Maria, CA

Use data and technology to develop new skills.

03/04/2022: Huntington, NY

Step 3: View the best colleges and universities for IT Help Desk Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College