2 Jobs in New Britain, CT
HCL Technologies Limited - Business Services is Hiring a Desktop Support Technician Near New Britain, CT
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and mobile devices
- Install, configure, and maintain Windows operating systems and software applications
- Assist with hardware and software upgrades and installations
- Respond to help desk tickets and provide timely resolution to technical issues
- Collaborate with IT team members to resolve complex technical problems
- Maintain accurate documentation of IT infrastructure and support procedures
- Assist with user account management in Active Directory
- Provide remote support to off-site employees
Experience:
- Minimum of 2 years of experience in a desktop support or similar role
- Strong knowledge of Windows operating systems, including Windows Server
- Experience providing technical support in a help desk environment
- Proficient in software troubleshooting and problem-solving techniques
- Familiarity with IT infrastructure components, such as routers, switches, and firewalls
- Experience using ticketing systems, such as Remedy or similar platforms
- Knowledge of TCP/IP networking protocols and troubleshooting
If you are a detail-oriented individual with excellent problem-solving skills and a passion for providing exceptional IT support, we want to hear from you. Join our team as a Desktop Support Technician and contribute to the success of our organization. Apply now!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- Rotating shift
Work Location: On the road
Job Summary
Full Time
$54k-68k (estimate)
06/07/2024
10/03/2024
The job skills required for Desktop Support Technician include Troubleshooting, Desktop Support, Networking, Technical Support, Operating System, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
Similar Jobs
Popular Articles
