Responsibilities:

• Assist customers with technical support
• Meet and greet the public in a professional manner
• Effectively lead the team to success
• Set and meet profitability goals
• Work closely with Parts and Service personnel to provide an excellent customer experience
• Become proficient in repair order and parts invoice generation and processing
• Demonstrate the value of our Company to current and prospective customers
• Manage assets such as tools, parts inventory, and equipment
• Maintain facilities to Empire standards
• Recruit and train additional staff members to accommodate growth

Qualifications:

• At least two (2) years of experience working in a heavy truck, heavy equipment, or automotive Parts Department
• Associate or Bachelor’s degree preferred; experience may be considered in lieu of education.
• Previous Parts and/or Service background required.
• Proficient use of computers and software such as Microsoft Office Suite and other web-based applications
• Must be a Hands-On leader.
• Highly Energetic, Motivated, Organized hard worker.
• Excellent Communication and Presentation Skills
• Able to multi-task, prioritize and manage time effectively.
• Customer-oriented and focused on building strong relationships.

Benefits:

• Salary plus Commission Pay
• Exceptional Incentives & Benefits
• Medical | Dental | Vision Insurance
• Company paid Short-Term and Long-Term Disability Insurance
• In-House Training
• 401(k) Retirement Plan
• Advancement Opportunities