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Service Desk Technician
Vaco Technology Nashville, TN
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$47k-58k (estimate)
Full Time 1 Week Ago
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Vaco Technology is Hiring a Service Desk Technician Near Nashville, TN


We are seeking a highly skilled Service Desk Technician to join our team. The ideal candidate will have 1-2 years of experience in a service desk or technical support role.
Requirements:
  • 1-2 years of experience in a service desk or technical support role
  • Strong knowledge of Microsoft operating systems and Office Suite
  • Experience with ticketing systems and remote support tools
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong problem-solving skills and ability to think analytically
  • Customer-oriented mindset with a focus on providing excellent service
  • IT certifications (e.g., CompTIA A , Microsoft Certified Professional) are a plus

Job Summary

JOB TYPE

Full Time

SALARY

$45k-55k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

06/27/2024

WEBSITE

vacotechnology.com

HEADQUARTERS

Carmel, TN

SIZE

25 - 50

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The following is the career advancement route for Service Desk Technician positions, which can be used as a reference in future career path planning. As a Service Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician. You can explore the career advancement for a Service Desk Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Desk Technician job description and responsibilities

Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.

03/20/2022: Newark, NJ

A help desk technician responds to customer queries to provide technical assistance.

01/13/2022: New Bedford, MA

A good help desk technician has the right balance of knowledge, communication skills, and patience.

01/19/2022: Alamogordo, NM

Service Desk Technician support technology customers via phone, online and occasionally on-site.

03/29/2022: Chattanooga, TN

Service Desk Technician need a deep understanding of computer hardware and software.

02/12/2022: Davenport, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Desk Technician jobs

Some service desks have specialized functions

01/24/2022: Poughkeepsie, NY

As technology changes, so too will the role of the service desk.

03/16/2022: Bergenfield, NJ

Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.

02/15/2022: Las Cruces, NM

As businesses grow, their need for competent help desk support will grow.

01/27/2022: Florence, AL

Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.

03/30/2022: Columbia, SC

Step 3: View the best colleges and universities for Service Desk Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College