Description

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Nashville and Middle Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.

There are a number of reasons why TOA is an employer of choice; here are a few of them:

Stability- TOA has been in Middle Tennessee since 1926 and has expanded to nearly 20 locations!

Impact- TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and helping patients live their best life.

Work Environment- The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.

Total Rewards- TOA offers competitive salaries based on the current Middle Tennessee wage market, plus a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit sharing match to go along with your contributions.Responsibilities:

The Medical Assistant – Intake position plays an important part in the daily operation of our TOA clinics. This role is for either a certified or non-certified MA. Based in our Central Business Office, this position supports many of our TOA facilities. The MA Intake partners with our clinical staff and clinical administrative team members to ensure our patients receive excellent service. Our MAs demonstrate a deeply rooted compassion for helping our patients, and a commitment to making sure our operations run smoothly and effectively.

• Receives medical information from our Patient Access Representative or patient kiosk, and accurately enters patient information into NextGen, our Electronic Health Record (EHR).
• Review charts and file for completeness
• Assists with the scheduling of tests and treatments
• Coordinates patients’ surgeries including scheduling, insurance coverage and pre-certifications for surgeries if needed.
• Responds to patient and payor phone calls by securing information from physician and/or providing the appropriate information.
• Screens telephone calls for referral to nurse or physician.
• Participates in professional development activities and maintains professional affiliations

Requirements

Here are the qualifications for our Medical Assistant - Intake:

• Graduation from an accredited program for Register and/or Certification Medical Assistants is preferred but not required
• A current and unencumbered MA Certification through a sanctioned third-party, such as The American Registry of Medical Assistants, National Health career Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists is preferred but not required
• At least one-year experience is preferred, with some experience serving in an Intake capacity, and preferably with NextGen
• Exceptional focus on attention to detail, ensuring that all documentation is entered accurately and swiftly